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Logo Picture Won't Change In My Group

Posted by: Kylani Arrington on 12/11/2012 - 12:46 PM

Not sure if this is the correct place for this question but I've tried to change the logo for my group "The Beauty of the Pacific Northwest" for the last couple of days. Sometimes it would show up as the new picture within my administrative view but then when I would refresh and look at the public page, it still hadn't changed. I know that these changes usually take 24 hours to take affect but now it's back to the old picture no matter how I'm looking at it.

The new logo was the winning image in my group's most recent contest. The winner is looking forward to seeing their image as the logo so I feel bad that it's not changing...

Any help would be appreciated!

~Kylani

P.S. The picture associated with this post is the way the logo should look right now.

 

Oldest Reply

Posted by: Billy Griffis Jr on 12/11/2012 - 11:29 PM

I just went to "Groups" and ran a search, when I found your group, the picture I see here is the one shown as the group logo in the search results. So apparently you got it right, maybe you should either clear your cache or reboot your computer. Or both. It's showing up right to me. That's the first time I've looked at the group, since it's 1500 miles from anything I could take a picture of, so it's not n my cache. Maybe that's why you seem to be having issues, it's still picking it up from your cache. Clear cache or reboot...or both...

 

Posted by: Kylani Arrington on 12/11/2012 - 11:31 PM

That's good to know, Billy. Thank you!

 

Posted by: Rose Santuci-Sofranko on 12/11/2012 - 11:31 PM

I've found that it takes a day or two for my new ones to show up...but they do change eventually. Maybe Beth has to do them manually for us?

 

Posted by: Isabella F Abbie Shores on 12/12/2012 - 4:35 AM

It changes automatically Rose. You need to refresh the browser

 

This discussion is closed.