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SharaLee Art

8 Years Ago

Invalid Discount Code

I set up a site-wide 50% discount code and I just tried it out. I put a print in my cart, went to checkout, copied and pasted the code. When I applied the discount, I received an error message that the code was invalid.

Help! It's supposed to start today!

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Mike Savad

8 Years Ago

i'd stick this in bugs.


---Mike Savad
MikeSavad.com

 

Dorothy Berry-Lound

8 Years Ago

Is it because you were buying from yourself and the discount would not be applied to you?

 

SharaLee Art

8 Years Ago

I might have to do that, Mike.

Dorothy, I thought of that so I signed out and purchased at a guest...still the same error.

 

Abbie Shores

8 Years Ago

Is it your image (yes I know but it has been known for people to put on a code then try and use it with someone else's art 'sigh)
Check the code dates
If copying and pasting make sure you left no space at either end

 

SharaLee Art

8 Years Ago

Lol, yes my image, no spaces at either end, dates correct. Here's the info from the code:

ZLEXTE 50.00% Unlimited 10/07/2015 12/07/2015

I've tried it logged in and logged out, still no luck.

 

Abbie Shores

8 Years Ago

It's working fine...just tested it

 

SharaLee Art

8 Years Ago

So you must not be able to get a discount from yourself even if logged out. I guess that makes sense. Glad to know it's working, though. Thanks, Abbie :)

 

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