8 Years Ago

All My Images And Porfolio Is Gone

I just got on after being on vacation and realized that I needed to renew/reactivate my account. I did that and now all my images and portfolio is gone. It's weird that's its showing a different member date. It shows 2014 and I originally signed up in 2013. Anyone else had this problem before?

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Jessica Jenney

8 Years Ago

You don't have to renew your account. Renewal is automatic! I think Abbie can get it back for you.

Heather Applegate

8 Years Ago

Me thinks you logged/created a new account with a different email or something... you are posting as http://fineartamerica.com/profiles/1-shelia-kempf.html
This is your original profile: http://fineartamerica.com/profiles/shelia-kempf.html

Abbie Shores

8 Years Ago

Shelia,

I have refunded your payment and closed your spare account

You do not need to create a new site. Just go into your BEHIND THE SCENES here and see PREMIUM FEATURES

Check that card is correct and the payment is automatic

This discussion is closed.