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Mary Sparrow

8 Years Ago

Images Have Products Missing?

I'm perplexed and have no clue how to fix this... can someone help me?.. I am noticing that only SOME of my images show all products that the image can work on.. for example some are just the prints while others have the phone cases and totes and pillows. . seems the newer listings have the newer products but not all of them, and when I go in to edit the listing, it is showing me that I have indeed checked them off so I am perplexed as to how to make it actually available on everything?

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Chuck Staley

8 Years Ago

I believe you have to do a bulk edit, or either go into each product and add prices before they will show.

 

David King

8 Years Ago

If you don't have your markups in they won't show.

 

Jessica Jenney

8 Years Ago

Phone cases are only sold on your artist website and Pixels site. Are you sure that you checked BOTH boxes in the bulk edit? The first box is for the first 25 images and the second box underneath is for ALL images.

 

Mary Sparrow

8 Years Ago

Thank you all for your responses but I am even more frustrated now than I was!!!.. I went in on some individually and sure enough those listings that were missing were the ones that did not have mark ups in their item.

So I went in and spent a couple of hours editing all of them.. and saving them, I tried it two different ways.. one to click the box that said default pricing.. and the other was to go in and manually add the markups... . Nothing was showing up, but I chalked it up to perhaps there was a delay in it going live in the search.. well here I am close to 24 hours later and they are STILL not showing up?..
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I do not understand this and don't know what to do!!!. :(.!

 

JC Findley

8 Years Ago

Dumb question, did you hit submit?

It is worth noting the bulk edit can do ALL the images at one with just the products you select.

 

Mary Sparrow

8 Years Ago

Yes!
I definitely hit submit and the green comment comes up .. Your changes have been saved.. then go look and NOTHING.. I've done this through Pixels.com too .. and I just went through and did bulk edit across the board.. NOTHING... went and did individual one's.. I'm lost, and can't believe the amount of time lost on this!

 

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