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Marian Bell

8 Years Ago

Gallery Access

Could someone please explain to me why I can't access my galleries without logging in? I was just wanting to check out something and decided not to log into my account to access my artwork. There is no gallery tab on the page like there is when I log in. What's the point of having individual galleries for public viewing if they can't be accessed by the public? Do I need to fix a setting somewhere so the public can see my galleries on my page and they don't have to scroll through all of my images if they're only interested in one subject?

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Pamela Patch

8 Years Ago


Sounds like a new problem Marian, it may be a glitch, just out of curiosity what is your default set to?

 

Kathy K McClellan

8 Years Ago

Marian,
I just went to your FAA site and your AW site and the gallery tab was showing and working on both sites.
Kathy

Kathy K. McClellan
http://keppenart.com

 

Abbie Shores

8 Years Ago

Are you looking through search instead of actually going to your account?

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Community Manager

 

Marian Bell

8 Years Ago

Yes, Abbie. I just entered my name in the search field at the top center of the site's home page instead of logging into my account...thought it would be quicker for what I wanted to do. But saw no link to my galleries going that way. Don't understand it. Checked a couple of other artist sites too, that way and saw no galleries either.

 

Marian Bell

8 Years Ago

OK, so I've been sitting here playing with this for a while now...if I enter any artist's name in the search field at the top center of the page, the result takes me to the artist's page showing "Featured Images" which you have to scroll through to see everything in the artist's shop randomly... page to page to page. No gallery, or other tabs are showing from this link to the shop. If I click on an image, then on the artist's name from the image listing it then takes me to another view for the artist's shop now showing all the tabs, the gallery one of course, included. But, most people probably aren't going to do that looking for the artist's shop/gallery. If they know an artist's name and want to find them, they're going to enter it in the search field. They'll find the artist that way, but not the galleries unless they do what I just did.

Kathy: Did you click on my name/photo to go to my shop? If so, yes, the gallery tab is there. But, again, when I entered my name, and yours, Abbie's and Pamela's (and a few others), the same thing happened, taking me to pages that had no gallery tabs for any of us...just random images to scroll through.

Pamela: I looked at my default settings. I had it set to images; changed it to galleries...but nothing changed about that when I entered my name in the search field at the top of the page. I even hit the F5 key about 50 times to refresh the page, but that didn't change anything. It still didn't show the gallery tab to give people any choice of how they viewed my images.

Clicking on an artist's image from the home page did show the tabs at the top, but not entering a name in the search field. Just seems like the gallery tab should show no matter how someone goes to an artist's shop.

Marian

 

Pamela Patch

8 Years Ago

When someone uses search for the artists name there is an arrow that will drop down with the option to "view profile". If your page is set to galleries (which it seems it is) then that is the page the buyer will see. If you want buyer to see that page then you could advertise with the page url .


http://fineartamerica.com/profiles/marian-bell.html

 

Heather Applegate

8 Years Ago

Marian - you weren't actually clicking through to look at your profile page, just a looking at a search results page. Which oddly enough is where you end up after using the search function.

"Did you click on my name/photo to go to my shop? If so, yes, the gallery tab is there. But, again, when I entered my name, and yours, Abbie's and Pamela's (and a few others), the same thing happened, taking me to pages that had no gallery tabs for any of us...just random images to scroll through."

 

This discussion is closed.