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Carlin Blahnik CarlinArtWatercolor

8 Years Ago

Buy The Original -link On Artist Website Is Wonky

I link from my personal website to my AW original paintings for sale gallery.
Then I select a gallery image to open the image page.
When I select "buy the original painting" the next page is wonky. It shows a cart with a big white blank screen in the middle, below is a "send email to artist" with very difficult to read instructions due to background color and font colors.

Is the painting picture supposed to show in that large white space below the cart?
How do I change just this page background/font color?

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Mark Tisdale

8 Years Ago

If Abbie or JC see this, they may pass it on to Tech Support for you in lieu of filling out the form, but I think that's ultimately where this needs to go.

It looks like a bug. I think it's supposed to look just like the contact page but with the subject filled out with the name of the painting. I.e. the empty white box is where the contact message should be, not down at the bottom in the footer.

When I visited first a "buy the original" link for your site, I got the same goofed up looking page you described. When I then visited the "contact" page to compare it, the subject was still filled in with the name of the painting

 

Mark, thank you so much for taking the time to confirm this possible bug. I filled out the Tech Support form as you recommended.

The "Buy the Original Painting" page and the "click here to contact the artist" link to the same wonky page.
The "Contact me for details" link on both of those wonky pages link to the clean and preferred contact page.
I hope this can get resolved.

Many thanks for your efforts :-)

 

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