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Kaye Menner

8 Years Ago

Facebook Apps

I cannot get either of my Facebook Apps to work.
I have checked through Settings>Apps on FB and also through FAA Behind the Scenes > Facebook Apps.

I have had problems with my FB Fan page ever since the 'new Cart' was introduced.
BUT, tonight, my personal FB app will not work either.

Just wondering if it is just me, or others having problems also?

If no-one is having problems, perhaps I am doing something wrong. Any ideas or thoughts would be appreciated.

Thanks, Kaye :)

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Sandra Bronstein

8 Years Ago

Mine does not work either and I could never get the cart to show up. Facebook says everything is okay.

 

Kaye Menner

8 Years Ago

Thanks Sandra. I got the cart to show up on my Fan page, but from that day onward my new art never posted to my Fan page, but only my Personal Page.
Just tonight, when I post a new image, it does not show up on EITHER FB page.

So I went to check firstly FB. It does not show the FAA link in my Apps. Not sure how to get it back in there.

Tried through FAA whilst logged into my personal FB, but it doesn't work.

Perhaps Abbie may be able to throw some light on this??

 

Robert Radmore

8 Years Ago

Mine is down too, twitter side works perfect.. I sent FAA a email but as you know it will take ... time for them to reply..


R.

 

Robert Radmore

8 Years Ago

The Facebook post option(s) is still messed up as of 6.12am PST.

R.

 

Sandra Bronstein

8 Years Ago

There is a second post with the same issues. Perhaps there will be some information there.

 

Kaye Menner

8 Years Ago

Thank you Robert for your reply. OK, so it is not just me with FB issue. And, yes, my Twitter works perfectly also.
Thank you also Sandra for your reply.

Robert, as you have sent FAA email concerning this, and with my discussion here, guess we will now await some response from FAA.

 

Robert Radmore

8 Years Ago

Kaye, that may take hours or.. days.

 

Kaye Menner

8 Years Ago

Robert, I hope it does not take too long, but we still can manually add our new uploads to FB anyway.
It is just nice to have less work when adding new images.

 

Lisa Mesmer

8 Years Ago

I just started my account here, and thought perhaps I was doing something wrong. After reading and re-trying several times I was glad to find that I'm not the only one having issues. Thanks for posting.

 

Mark Tisdale

8 Years Ago

Disregard - misread the problem - still good luck!

 

Kaye Menner

8 Years Ago

Lisa, welcome to FAA.... and hang in there. You can just post to FB at present by copy/pasting the link. Hopefully we will hear of a solution soon.

 

Robert Radmore

8 Years Ago

Someone on the other post about this emailed FAA too and is still waiting to hear back, he said he sent them an email a day ago....

R.

 

Abbie Shores

8 Years Ago

http://fineartamerica.com/showmessages.php?messageid=2437378

I will put the update on the official thread

 

Kaye Menner

8 Years Ago

Thank you Abbie. I found your post in the bug thread:

FACEBOOK HAS CHANGED ITS API AGAIN AND IS CAUSING MALFUNCTIONS

 

Kimmi Craig

8 Years Ago

Oh, I see that others are also having trouble with their new pics showing up on FB. Good to know it's not just me. That also could be why after 2 emails to FAA, I haven't heard a response, and they usually respond back pretty quickly.

 

Tenzin Tamding

8 Years Ago

This is the second day and my 21st attempt trying to authorize the facebook personal application and no luck. Twitter on the other hand works just fine.

If the facebook API is changed. Shouldn't there be someone from tech/web support from FineArtAmerica to remedy the situation for its members? is there a tech/web support for FAA or are we just suppose to exchange ideas and figure it out on our own.

I am new at this so pardon me if you would.

 

Kaye Menner

8 Years Ago

Kimi and Tenzin,

Thanks for your responses. My guess would be that probably everyone is having this problem.

As Abbie has responded above, I am sure that FAA tech support will be looking into this. I am not very knowledgeable about Apps, but presume that this could take some time.

We can all still manually add our images to Face Book which we will have to do until the issue is fixed.

 

Kaye Menner

8 Years Ago

THE MOST RECENT UPDATE:

Maintenance

Facebook made changes to their app code on May 1st, 2015, and as a result of those changes, the connection between Fine Art America and Facebook is temporarily disabled. We've modified our code to work with their changes, and we're now just waiting for the tech team at Facebook to review and approve our code. The review process should be finished by May 11th. At that time, you can come back to this page, re-enable our Facebook app, and everything will start working correctly again.

In the mean time, you'll just have to do things old-school. After you upload a new image to Fine Art America, just copy and past the URL into your Facebook timeline.

 

This discussion is closed.