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Dale Jackson

9 Years Ago

Late Notifications?

Has anyone experienced getting really late message or comment notifications? I just got a notification from someone commenting on my art or sending me a message through FAA and it's hours later, not immediately. Also, that they said they would comment and their comment won't even publish "4 out of 5 times". Is this normal for Fine Art America?

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Phyllis Beiser

9 Years Ago

I usually get a daily notification at about 4:30 pm. Just once daily.

 

Dale Jackson

9 Years Ago

Okay. Well, I got this notification immediately just after you commented. It must refer to comments on one's art or a personal message sent through FAA I guess?

 

Michelle Calkins

9 Years Ago

If you checked the box to receive notifications of posts to this thread you would receive them right away. A notification of comments on your images are received once daily. I get that email at 5:00 pm est.

 

Joy McKenzie

9 Years Ago

If you send a personal message, the person get notified immediately. If someone comments on your work, it could be hours and hours later...even a day later...that you get notified via email that someone commented on your work.

 

Dale Jackson

9 Years Ago

Okay, that makes sense. I did check the box below, so I do receive notifications quickly here. I wasn't sure if it was due to lag, about comments on artwork. I'm not sure about a poster trying to comment and their comment failing 4 out of 5 times.

 

Joy McKenzie

9 Years Ago

Dale, if a poster tries to comment while in the Activity Stream, for some reason that doesn't always take. Going out of the Activity Stream and directly to the image page and commenting from there will always work.

 

Dale Jackson

9 Years Ago

ahh okay, I'll let them know about that, thanks for your advice.

 

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