9 Years Ago

Upload Issues

I have been trying to upload all morning . it would not upload says over limit 25 mb but it is only 4.8 , what can I do? Is it an issue
With others ?

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Kathy K McClellan

9 Years Ago

Denyse,
Are you uploading a jpeg or png file? I uploaded a png file earlier this afternoon and did not have any problems. Not sure this helps but thought I'd ask.

Kathy K. McClellan
KeppenArt

Abbie Shores

9 Years Ago

I am sorry to hear you are having a problem uploading. Please check......

........the images are under 25mb

You are not uploading from a memory card but uploading to your computer and then loading here

Your filename is correct and shows no spaces or .'s where they should not be.

You are not using 'Redirect Remover' or 'Social Tracker Stopper' addons on the browser

You have tried a different browser

It is taking under 15 minutes (any longer is a connection issue. check your speed here http://www.speedtest.net/ )

Try resetting your router

Abbie
Community Manager | Tech Support
isabellashores.com

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Denyse Duhaime

9 Years Ago

Yes we did try changing file to the png and that did not upload either. We are going to try different browsers.

Denyse Duhaime

9 Years Ago

Thank you!!! It appears to be our internet.

This discussion is closed.