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Sandra Spalding

9 Years Ago

Print Quality

Hello. For those of you that have purchased your own prints, frames, mats, etc; What was your honest opinion of the quality and workmanship that went into it. I realize that FAA is highly successful and people wouldn't keep coming back if they were bad. But maybe to the average viewer, what they order may look good to them. But perhaps to a more established collector, what they receive would be critiqued harshly. There must be a lot of returns for them to have a return donation program, and a 1% return rate. I know, I know, in the scheme of things 1% is great. Anyway, just wondering for you artists here and have received your own work, what is your honest opinion of the time they put into it on their end. I appreciate the feedback!

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Edward Fielding

9 Years Ago

Museum quality. Serious. The place that prints and mats has been serving the artist community for something like 30 years. If they couldn't provide demanding artists with top quality they would have gone out of business.

Returns don't come out of your pocket, FAA eats it. Most likely returns are from midnight drunk impulse buys.

 

Sandra Spalding

9 Years Ago

Thank you for the feedback Edward. Lol@ "likely returns are from midnight drunk impulse buys."

 

Edward Fielding

9 Years Ago

I've been very happy with the cards, prints and framed artwork I've purchase. Only disappointment I had was with a metal print that I though was a little darker which I suspect has to do with the coating on metal prints.

 

Sandra Spalding

9 Years Ago

Edward, I am glad to hear this. Do you often get sales for metal prints, if so, has the customer ever complained?

 

Edward Fielding

9 Years Ago

I have over 200 sales and haven't had any returns. Never had a customer contact me one way or another.

So far five of my pieces order through FAA have appeared in a gallery setting.

Most of my sales are rolled in a tube or matted/framed.

 

Sandra Spalding

9 Years Ago

Edward, congrats on all of your sales. That is great that you have not had any returns. I looked at your portfolio and it is impressive to say the least! And a wide range of taste for a customer to choose from.

 

Joseph C Hinson

9 Years Ago

I have not had the sales that Edward has, but I am hitting 1.000% on no returns. For some reason, all of my sales are prints (some matted, some rolled in a tube.) I have bought a few printed, matted and framed and these look really good. The greeting cards are excellent, too. I've been buying some of my own Thanksgiving and Christmas cards to send to folks as both a greeting card and a business card of sorts since FAA prints the URL on the back. The canvas prints I have bought all look really good. The metal prints are outstanding, if a little dark like Edward mentioned. The metal prints always are the topic of conversation when I display them.

 

Edward Fielding

9 Years Ago

If the metal prints are consistently dulled, why don't they compensate for it? Maybe the buyers don't notice, only the artist.


One thing that is consistent is everything looks better printed then on screen. The greeting cards look sharper. The prints "pop" off the paper.

 

Sandra Spalding

9 Years Ago

Joseph, thank you for your feedback. It is good to know that they are doing a great job with the prints. Edward, that is what I mean... as the artist we will notice things like this, that the average buyers may not. Except I have not bought any myself, and just wanted to go off base on everyone else's thoughts. Thanks again.

 

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