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Nageshwar Tiwari

9 Years Ago

My Account Has Been Closed Automatically

Hi

Since last week I opened my account on FAA, I have been active for more than 5 hours a day. But just before 10 minutes it started showing me "This artist account has been closed." whenever I am trying to access my account. I am still able to comment, like and favorite others artworks and I can check others activity, but I am unable to access my artworks and gallery.

I was thinking about upgrading to premium account next week, but suddenly this happened!

Does any one have any solution or any idea whats wrong?

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James B Toy

9 Years Ago

I suggest you contact tech support. http://fineartamerica.com/contactus.html?tab=contactus

 

JC Findley

9 Years Ago

I am forwarding to Abbie, the Tech guru.

 

Joe Paradis

9 Years Ago

Last night & this morning I have gotten an error message stating that I am using an incorrect email address.

I used the bookmark I have been using for over a year and even retyped it but still get the same message.

Somehow, don't ask how, I got into a page with an "artist login" option which got me in but immediately asked me to update my paypal account which I did--like a dummy.

I am wondering if the websites has been hacked.

 

Don't like that PayPal slick trick !TIME TO CHANGE PASSWORDS !

 

Phyllis Beiser

9 Years Ago

Viv, what paypal slick trick? That is scary!!!

 

Phyllis.....Joe Paradis' post....1 hour ago....read it carefully....

 

Abbie Shores

9 Years Ago

We have not been hacked.

 

Louise Reeves

9 Years Ago

If you sent more than 5 messages through FAA, it will mark you as a spammer and shut you down. That is probably what happened-too much activity sent up red flags.

 

Jenny Rainbow

9 Years Ago

Joe, I had such issue yesterday, Abbie told to clean cashe but it didnt work..
And I still have it up to now.
Have to clarify more: I opened only artistwebsites, didnt have FAA page open at all. So I login normal way, everything was ok, till I wanted to chage something in site appearance, as soon as i press it, appeared the login page and when I was trying to login - error message about wrong email.
I think its glitch for some artists - please fix it. As its not allowing me to make any changes...Thank you in advance.

Jenny Rainbow Fine Art Photography

 

Abbie Shores

9 Years Ago

Please take this conversation of this thread. There are other threads about that issue.

 

This discussion is closed.