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Christine Galinato

9 Years Ago

New To Faa - Addt'l Questions Not Found In The Faq

Hello everyone - I just joined FAA a couple days ago, was very excited about the services they provide, immediately signed up and then panicked wondering if I jumped the gun and should have done more research before I did so. I listed several questions below that are directed towards the FAA staff, but before I brought it their way, I was wondering if anyone had input/ answers to my questions/ concerns. THANK YOU!

1) I want to make sure that all my customers receive good quality prints. Can I assume that when I upload a picture, you will only offer me the print sizes that are good quality? (not blurry, etc.)
2) Is there a way for me to receive a sample of the what my customers are receiving? from the print to packaging? Where is your CA location? Would I be able to visit to see the production process?
3) What will I be charged from FAA, after a sale?
4) How do you determine the sizes for each image? Why are the sizes and prices so varied, even the image sizes were the same? (i.e. image of a 16”x20” canvas)
5) Do you offer giclee?
6) If I am able to get better quality/ higher resolution, professional images, how should I go about updating my gallery of images already posted?
7) Will I receive notification if someone buys from me?

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Bradford Martin

9 Years Ago

Hey that's too many questions. Rest assured its all good.You should be able to get an answer to all the questions you asked by looking around the site. To see how the pricing works go to your own image and select a product while logged in. Under the price it says show price details. That will tell you everything except the shipping. (And maybe tax if that applies anywhere).

Giclee is the main product.

 

Nicole Whittaker

9 Years Ago

I can kinda answer 1 and 7

1. it gives you a list of the sizes you can sell when you upload an image so I assume they are the good quality ones.

7. apparently yes but it appears some email addys are blocking them.

 

Louise Reeves

9 Years Ago

You are not charged anything from FAA, you get paid.

 

Jeffery Johnson

9 Years Ago

They don't print in CA. Printing is done in NC.

 

Pamela Patch

9 Years Ago


Christine - you can order a sample kit but it will not be of your images.
http://fineartamerica.com/samplekits.html

When updating images choose "edit" in order to save any earned statistics. (likes, favorites, features etc. )

 

Bradford Martin

9 Years Ago

You switch out your images at any time by going to the sale page and hitting edit image, then change image.

 

Jeffrey Campbell

9 Years Ago

1. If you upload quality artwork, your customers will receive the same. There is a Quality Assurance Department that will approve or reject a print (based on quality of) when a sale comes in.

2. In order to see what your customers will receive, there are a few options. 1) Order the product, 2) There is an office in Santa Monica, CA. that you may arrange with Staff to stop by and visit. They will have product returns there, and you would be able to see a wide variety.

3. Just enter the prices you want to receive for a sale. The only money you will be charged is the yearly $30 fee for Premium Membership, should you choose that option.

4. Upload the largest file size you can, staying within the 25mb upload limit.

5. Canvas prints?

6. You can swap out images at any time by going to that image’ page and performing an ‘edit.’

7. Email notices are sent within minutes of a sale, and you can also track sales Behind the Scenes > Sales.

 

Mike Savad

9 Years Ago

1. if you upload clear work, it will print that way. if you send blurry stuff, they won't print it at all - that goes for noisy, crop issues, enlarging etc.
2. you can order a piece yourself
3. you won't be charged anything, you set the price, you get the profit. that's it.
4. they print at 100dpi. so if you have 1000px you get 10" or so. the larger it is, the smaller the dpi, a 6200px image can print at 72"
5. i think everything is giclee
6. just edit the image and replace the file
7. provided the service is working that day, you will usually get a sales notice in your box. and you can see it in the accounting section.


---Mike Savad

 

Christine Galinato

9 Years Ago

Wow! Thank you all so much for your answers. I guess it all seemed too good to be true, but it helps to hear from all of you that this is really a great service to artists!

 

Louise Reeves

9 Years Ago

All Giclee is is a fine inkjet print.

 

Edward Fielding

9 Years Ago

Like Louise said - giclee was a fancy name given to inkjet printing when it first became available to make it sound better.

Graphik Dimensions Ltd. handles the fulfillment and have been in business serving artists since 1965. The quality of the items I've purchased have been outstanding. Well packaged, well printed.

 

Jeffrey Kolker

9 Years Ago

It's not to good to be true.... but it's good, and it's true.

 

This discussion is closed.