9 Years Ago

False Owner Purchase

I was excited to receive an e-mail informing me of my first sale this morning. It said it was an "Owner Purchase." There is only one problem: I didn't purchase it. Has anyone experienced this before?

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Kim Bird

9 Years Ago

so if i understand this correctly. your artwork was sold but you don't get any commission for it. hmmm.

Scott Cozad

9 Years Ago

Right. Owner purchase = no commission.

Jeffrey Campbell

9 Years Ago

No, Scott, I have not.

Contact Customer Support to have it sorted out so your credit card is not charged.

Shana Rowe Jackson

9 Years Ago

I would change my password if I were you too.

Joseph C Hinson

9 Years Ago

Change your password immediately just to be safe. Go to Behind the Scenes and confirm the "Owner Purchase" and do as Jeffery said and contact Customer Service.

And also ask anyone in your house if they bought something from your FAA account.

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