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Kaye Menner

10 Years Ago

My Twitter Button Is Missing On Pinterest

My Twitter Button is missing on Pinterest. It has been like this for a week now, and Pinterest have not been of any help to fix it.
I am just wondering if anyone else is having the same problem?

Here is the link to one of my images on Pinterest >> http://www.pinterest.com/pin/112027109454648066/
You will see that at the top right of the image there is a Share button, but this is Facebook only. It used to have a Share button with a dropdown menu giving the choice between Facebook and Twitter.

Twitter is definitely linked to my Pinterest account. I have cleared cookies / cache etc. but nothing changes.

Just wondering if anyone else has this same problem?

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Paul Gulliver

10 Years Ago

Kaye, there is no twitter button on my account either, I'm not a great Pinterest user so I can't actually say there used to be one. Perhaps Pinterest have changed their sharing policy.

 

Kaye Menner

10 Years Ago

Thanks Paul, at least I know there are a few others that also do not have the twitter button. I thought it was only me to start with.
Apparently they are doing tests and changes to the site, but I was not impressed when they sent me this email. This was their first email below.
(I will probably send them another email soon also stating that Twitter is probably also a good promotional tool for Pinterest with many users tweeting their images with a Pinterest link attached).

Hi there,
Thanks for writing in, and we’re sorry to hear you’re having trouble on Pinterest!
At this time, we can’t offer individual support for this issue, but thank you for submitting your ticket and reporting this to us.
Most issues are often fixed by clearing your browser's cache and cookies. We also recommend that you try logging in on different browsers to see if you have the same problem.
We’re a small team, but we’re hard at work to fix as many bugs as we can to make the Pinterest experience the best it can be. Unfortunately, this means smaller bugs that aren’t affecting the majority of Pinners may not get fixed right away.

I THEN WROTE BACK and received the next email:

Hi Kaye,
Sorry for the trouble!
The option to post to Twitter was something we were testing out and now we're changing a few things to make it better if we decide to roll it out to everyone in the near future.
Hopefully you'll see the feature again soon! I passed your feedback along to our engineering team so they know it's a feature pinners are interested in seeing again.
I wish there was a better solution I could offer for the moment, but please know that your feedback is being heard and we're working to make Pinterest better for you!
Thanks for your patience,
Arla | Community Specialist

 

Kaye Menner

10 Years Ago

If there are any others also wondering about this, I am copying my most recent response from Pinterest:

Hi Kaye,
Sorry for the confusion. Taking away the feature is something new we've recently done and we're still deciding if it's going to be permanent. Unfortunately, at this point, I can't give you a definite answer, but I've passed your feedback along that it's something you're interested in seeing in the future.
Thanks,
Arla | Community Specialist

 

Jeffery Johnson

10 Years Ago

Not sure where exactly your Twitter button was located as I don't use it a whole lot but I do have a twitter button on my profile. http://www.pinterest.com/PhotoCaptures but you might be referring to a different button all together.

 

This discussion is closed.