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Problems With Paypal

Posted by: Kathleen Keller on 07/15/2013 - 3:27 PM

I have been trying to figure out how to get money from the sales of my post cards. I already had a paypal account, so they will not let me create another one.
The emails from fine art america telling me repeatedly have not been helpful and I have been unable to find anyplace on the fine art america site to get assistance. ie, no customer service, no phone number, etc.
It is not much money, but I would like to have this taken care of for when I might have a better sale.
Thanks for listening!
Anyone have any suggestions.


Oldest Reply

Posted by: Roy Erickson on 07/15/2013 - 3:34 PM

I have a presumption that in the "behind the scenes" you have put in your email that is used for your paypal account in the "Payment Information". ??


Posted by: Isabella F Abbie Shores on 07/15/2013 - 3:37 PM

You do not need to create a new paypal account

Just add the email account from your existing one into the Payment Information area
You need to also fill out your Tax Information if in the USA


Posted by: Alfred Ng on 07/15/2013 - 3:59 PM

when you open a pay pal account your email address is your pay pal account as well. if you want to take the money out from your pay pal account, you could have it transfer to your bank account, for doing it you need to ask your bank for the transit numbers of your bank account.
hope that helps.


Posted by: James Ahn on 07/15/2013 - 4:03 PM

You don't need to create a new paypal account... you need to link the paypal email address with your fineartamerica account.


Posted by: Kathleen Keller on 07/15/2013 - 10:45 PM

Thank you all for that feedback, My email address that I use for my paypal account is already in the paypal "box" in the accounting section of my fine art america profile. It feels like some how they are not getting linked and I do not know what else to do.


Posted by: Gunter Nezhoda on 07/15/2013 - 11:14 PM

click Behind the Scenes then click Payment Information (all the way on the bottom) - Next page CHECK this : Pay Me Via My PayPal E-Mail Address: - underneath enter your email / same as paypal email.

Next step is important and most likely the problem: click Submit


Posted by: Kathleen Keller on 07/16/2013 - 9:53 AM

I know that fine art america has tried to make this payment plan as easy as possible, I have done everything that you all have suggested without success, not sure what I should try next. Thanks


This discussion is closed.