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New Members - Links To Frequently Asked Questions And Help

Posted by: Isabella F Abbie Shores on 08/16/2009 - 11:48 PM

 

Oldest Reply

Posted by: Greg Coffelt on 08/30/2009 - 6:58 PM

Hi Lissa, just wondering if you could explain that all again....I don't get it.

 

Posted by: Helen Wong on 09/05/2009 - 3:19 AM

It's very helpful and practical. The bookmark also is convenient. Thanks for your smart idea, Beth.

 

Posted by: Beth Clark-McDonal on 09/12/2009 - 11:02 PM

Hi Beth!
I've been a member of FAA about a year now and am just discovering some of these great discussions! I'm a slow and distracted learner.. Thanks for this discussion! It has some invaluable information that I will continue to refer to. Having a great need to get my art out in the world, (like us all), this really helps me see FAA as a great tool, in multiple ways, to make that happen. Thanks for posting such an infomative and helpful FAQ's1

 

Posted by: Isabella F Abbie Shores on 09/12/2009 - 11:32 PM

You are very welcome, lady of the MOST excellent name :)

 

Posted by: Christie Arms on 09/13/2009 - 12:34 AM

What about about like how to cancel POD if not interesting in 30 day trial?

 

Posted by: Isabella F Abbie Shores on 09/13/2009 - 12:40 AM

email accounts at fineartamerica.com and they will cancel it. Make sure you let them know what you want cancelled.
If you want to close your account at FAA totally, even the free one, email the same address (subject: account cancellation) and they will take everything off for you.

This is on the actual site FAQ page at http://fineartamerica.com/frequentlyaskedquestions.html which is for all the gallery stuff

 

Posted by: Dindin Coscolluela on 09/14/2009 - 8:13 AM

Hi Beth,

Thanks for the help. Whenever I get lost at FAA, I always refer to your FAQ.

Good day and Happy Painting always :) Dindin

 

Posted by: Isabella F Abbie Shores on 09/14/2009 - 8:42 AM

:) Glad it is doing its job

 

Posted by: Evelyn Patrick on 09/19/2009 - 9:55 PM

Bumping up to top of page

 

Posted by: Isabella F Abbie Shores on 09/20/2009 - 9:00 AM

Thanks Evelyn :)

 

Posted by: Patricia Cleasby on 09/25/2009 - 3:56 AM

Hi Beth,

Do you know if anyone else has had this problem loading headshots: I delete the current image, no problem there. I can upload the correct photo, everything seems fine, I hit Okay... and the Old Photo appears again! I have gone in and out of the website to make sure I am properly deleting the old photo, but when I upload a different photo, the old one comes back!

 

Posted by: Isabella F Abbie Shores on 09/25/2009 - 6:42 AM



HEADSHOT IMAGE WONT CHANGE

Yes, it is your cache on your computer.

Here are a couple of quick methods for seeing it imediately...

1. Go off the page and empty your browser cache. When you go back you should see it.
2. Hit F5 a couple of times. You should see it.
3. Right click on the image and View Image, refresh that page, hit your back button and hit refresh. You will definitely now see it.

:)

(Have added this to the Images menu above :) )

Back to top

 

Posted by: Patricia Cleasby on 10/04/2009 - 1:41 AM

I found a number of fineart emails in my spam folder today - and some from people I've talked with before. As I normally just delete that folder every day or two, I cannot go back and check it. It just so happenned today my sister sent something and I finally found it there. If anyone emailed to me and didn't get a response, I apologize. I'll try to fix it.

 

Posted by: Hollie Ward on 10/07/2009 - 7:23 PM

Thanks for the info re: uploading a headshot!

 

Posted by: Hollie Ward on 10/07/2009 - 7:27 PM

I was able to upload a new headshot but only the large logo was updated, not the small logo. Any suggestions?

 

Posted by: Isabella F Abbie Shores on 10/07/2009 - 7:27 PM

Glad it all helped Hollie ;)

 

Posted by: Isabella F Abbie Shores on 10/07/2009 - 7:27 PM

It is updated, it will show soon.,.. its just your cache not showing it on your computer

 

Posted by: Stuart Bracewell on 10/21/2009 - 2:34 AM

Bump!

A very useful page!

 

Posted by: Darrell Storts on 11/08/2009 - 8:01 PM

I have never book marked a page. HOW DO YOU DO IT?

 

Posted by: Isabella F Abbie Shores on 11/08/2009 - 8:12 PM

Firefox - Top of browser > Bookmarks > bookmark this page
Internet Explorer - Top of browser > Favourites > Favourite this page
Chrome - Top of browser, left hand side of site address > Star > Click and Bookmark page

 

Posted by: Calvin McFarlane on 11/11/2009 - 5:08 AM

Beth, what a wonderful thing you have done here especially for the "newbie" to the site like me. Very much appreciated. THANK YOU.

 

Posted by: Isabella F Abbie Shores on 11/11/2009 - 8:03 AM

Aw Calvin, you are very welcome. Hope it has helped :)

 

Posted by: Stuart Bracewell on 11/17/2009 - 9:18 AM

Seeing as I've just looked up this thread to use, it only seems fair to give it a bump...so...BUMP!

 

Posted by: Isabella F Abbie Shores on 11/17/2009 - 9:22 AM

Thank you Stuart!

You can now find this post permanently situated on the Main Discussions page under the top link Sticky Discussions :)

 

Posted by: Stuart Bracewell on 11/17/2009 - 9:26 AM

Oooh. So it is. Is that a new tab? Not noticed it before....

Big Skip

This is a very popular discussion with 560 responses.   In order to help the page load faster and allow you to quickly read the most recent posts, we're only showing you the oldest 25 posts and the newest 25 posts.   Everything in the middle has been skipped.   Want to read the entire discussion?   No problem: click here.

 

Posted by: Therese Alcorn on 11/21/2013 - 4:05 AM

Okay. I'll try that. Thanks, Beth.

 

Posted by: Minnie Lippiatt on 12/01/2013 - 2:29 PM

I am trying to remove a my image from a site that does not have my permission. I wrote to the site a couple of months ago but have not gotten any cooperation. How do I find company direct email and place of business? Site is in Spanish and have used bing translator to send my email. I hope you help me with this. Thanks.

 

Posted by: Isabella F Abbie Shores on 12/02/2013 - 8:45 AM


You need to look on the site which is stealing the work and find a contact link. Then you need to file a DMCA notice (Digital Millennium Copyright Act) I have single image notices on my personal site and a sample http://1stangel.co.uk/cease-and-desist-letters/

Unfortunately these need to be sent in by the artist themselves to the site stealing them or to the server host of that site.

You can also find that here http://www.whois.com/

 

Posted by: Theresa Tahara on 12/07/2013 - 12:30 PM

Is it possible to take the ability to see comments on the AW site and not the regular one? If so, how.
I have seen members here with slideshows containing pictures that are not in their galleries. How do I do this?
I would also like to make my slideshow bigger on my AW site. I have tried changing the width numer in the code but it doesn't do very much.

 

Posted by: Isabella F Abbie Shores on 12/07/2013 - 2:42 PM

The slideshow is as is....

Go to AW
Log in
Behind the Scenes
Comments
Turn them off

 

Posted by: Theresa Tahara on 12/07/2013 - 2:49 PM

Thank you.

 

Posted by: Minnie Lippiatt on 12/07/2013 - 4:07 PM

Thanks Isabella! I have another question.

Question. When I order from my promotional page do they remove my mark up or do I just get the credit sent to my account? I am trying to purchase one for my mom. Thanks

http://fineartamerica.com/weeklypromotion.html?promotionid=132577

http://fineartamerica.com/weeklypromotion.html?promotionid=132582

http://fineartamerica.com/weeklypromotion.html?promotionid=132579

 

Posted by: Isabella F Abbie Shores on 01/11/2014 - 4:04 PM

It is removed if logged in

 

Posted by: Studio Tolere on 01/15/2014 - 5:32 AM

I've sent two emails to you on your site Abbie, and left two messages on the Group Administrator Discussion Page requesting help with making a change of administrator for th Abstract Expressionism Group. I haven't heard back on any. I need to make the change right away because of health issues. Bradley Carter of Wilmington, North Carolina is taking over the group.

 

Posted by: Isabella F Abbie Shores on 01/15/2014 - 7:39 AM

Im pretty sure you have a response in the group admin group

I needed the link or something. I will do that today when I get off the Android

EDIT done

 

Posted by: Lisa Hufnagel on 02/24/2014 - 2:11 AM

I was looking for information on how to best resize my images that are too large for upload...

 

Posted by: Penni Levine on 02/27/2014 - 12:07 AM

Hello all,

I just joined and I am so confused with the pricing. When downloading it gives different sizes of pictures. I don't know where to start with the pricing by size. From reading the post it appears the price is what you would like to earn from the sale. FAA adds a 10% markup is that correct? I am also confused with the post cards. Is there some where we can go within FAA to help us with pricing?

 

Posted by: Isabella F Abbie Shores on 02/27/2014 - 7:13 AM

Lisa

We need 100 pixels/inch in order to have a nice image for printing. That makes the math easy as well. Your image menu can be viewed as a pixels/inch ratio, and you can see how many inches wide by tall your image is. You can shrink down the inches in your photo editor if the image is blurry. This is shrinking the image to make it a little smaller. You can shrink the image down and it will help the quality of the image, just never blow it up (enlarge)

If your image is 1400 pixels by 1000 pixels then the image can be printed up to 14x10. etc.etc.

If you use Photoshop you can save at a compression down to 10-11 and the image will still print well


Penni


All you need to worry about is what YOU want to earn in your PayPal when you sell something. Pop around the site and take a look at other people in your genre. Average out the prices.

When you are logged in, you are seeing the base price of the art. This means, the price YOU would pay if you wanted to buy a copy for yourself.

You can see a small grey link under the price



When you click on that you can see the breakdown.

Logged out you would just see the customers price and not your own.

Hope this helps

 

Posted by: Isabella F Abbie Shores on 02/27/2014 - 7:15 AM

Lisa

We need 100 pixels/inch in order to have a nice image for printing. That makes the math easy as well. Your image menu can be viewed as a pixels/inch ratio, and you can see how many inches wide by tall your image is. You can shrink down the inches in your photo editor if the image is blurry. This is shrinking the image to make it a little smaller. You can shrink the image down and it will help the quality of the image, just never blow it up (enlarge)

If your image is 1400 pixels by 1000 pixels then the image can be printed up to 14x10. etc.etc.

If you use Photoshop you can save at a compression down to 10-11 and the image will still print well


Penni


All you need to worry about is what YOU want to earn in your PayPal when you sell something. Pop around the site and take a look at other people in your genre. Average out the prices.

When you are logged in, you are seeing the base price of the art. This means, the price YOU would pay if you wanted to buy a copy for yourself.

You can see a small grey link under the price



When you click on that you can see the breakdown.

Logged out you would just see the customers price and not your own.

Hope this helps

 

Posted by: Kathy K McClellan on 02/27/2014 - 12:16 PM

Lisa, You said,"If your image is 1400 pixels by 1000 pixels then the image can be printed up to 14x10. etc.etc." I have an image that is 4608 x 3456 and FAA will only print it as 8 x 6. I do not understand this sizing/printing at all. I've searched the discussions and have yet to find a SIMPLE explanation why FAA will not print my photos any bigger than 8 x 6 or 8 x 8. I have taken smaller files to the local office store and printed out 11 x 14 prints that looked good. Can you explain any of this to me?

Thanks in advance for your time!

 

Posted by: Connie Fox on 02/27/2014 - 2:17 PM

Yesterday I signed up for Google+, thinking it was a means of promoting my images. Now my email account has asked me to confirm that I signed up. Check. So far, so good. Then Google+ said to log in and provide additional information so they could (I'm recalling from memory) add things to my Google calendar when I receive invitations. This is NOT what I had in mind!!!

Any advice on what to do now? Is Google+ worthwhile for an FAA member? I posted to the general discussion page last evening but have not had a single response. I found that quite odd.

My thanks to anyone who can give me some help and advice regarding Google+.

 

Posted by: Isabella F Abbie Shores on 02/27/2014 - 2:20 PM

G+ is a great networking tool. It is what you put into it however and, if you do not want to give information then don't. It only adds things to your Google Calendar if you sign up for events etc. Just a to-do list if you like

 

Posted by: Tracey Taylor-Carpenter on 03/02/2014 - 7:20 AM

thanks so much for this- it'll probably all seem really obvious a little way down the road but right now at the beginning its fab! :)

 

Posted by: Scotts Scapes on 03/03/2014 - 10:19 AM

I am trying to contact this person at FAA - "'sbroihier- at - fineartamerica.com'" since I cannot access my 1099. I have sent multiple emails tot his person but received no responses. If anyone can help me reach this person, or find out how to get my 1099 when the email sent says only a "TIN Mismatch," and to contact FAA.

Can anyone help or shoot me contact info for someone in charge?

 

Posted by: Mesha Zelkovich on 03/11/2014 - 3:12 PM

Thank you guys, very useful page. Looking forward to selling my prints here at FAA.

 

Posted by: Evgeny Rivkin on 03/12/2014 - 9:52 AM

Hi,
I need some basic help.
I got an email regarding my first sell and I would like to knowhe the location of section where I can see and review an order details.

Thnaks
Evgeny

 

Posted by: Andee Photography on 03/12/2014 - 1:33 PM

Look for you name over on the right side of the top of the page. There is a drop down

menu for 'Behind the scenes' then look for the 'sales' tab. Hope that is what you meant.

 

Posted by: Evgeny Rivkin on 03/12/2014 - 2:35 PM

Yes, this is it !
Thank you so much !

 

Posted by: Nate Owens on 03/23/2014 - 4:49 PM

Hey, Abbie...
a little help, please
I looked at the FAQs, didn't seem to address this issue =

I am setting up all my images to be licensed in one gallery (licensing)
These are existing images I gathered from other galleries
I need to have the Licensing pricing pertain ONLY to those image in this gallery
I did one image with all the licensing pricing/info and did set global pricing for that image as a test.
The new pricing did not show up
Please tell me I don't have to reload all those images again to get this to work

This pricing should not be global for everything

thanks!
Nate

 

Posted by: Andee Photography on 04/11/2014 - 2:33 PM

 

Posted by: Isabella F Abbie Shores on 04/11/2014 - 2:50 PM

You can do bulk by one gallery and make sure you are on the right site to see the changes (Pixels)

If anyone else has licensing queries please put them in Sean's thread http://fineartamerica.com/showmessages.php?messageid=1833510

 

Posted by: Jane Fairbrother on 04/16/2014 - 5:54 PM

newbie here.... just uploaded 6 photographs, only one showing in my account. I went back and 'edited' the other 5 and still are not showing up. what am I doing wrong...?

 

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