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Melly Terpening

8 Years Ago

Need Help For Edited Image Appearance

I just edited changed two images ( Colorful Puppy Watercolor and Elephant Family Watercolor ) from JPEG to PNG files, and the 2 upload is success, but for some reason one of image ( Elephant Family ) still appears as JPEG file with white background color on my profile even though I already changed the background color. I attached the link of image. Please help if anybody know what's wrong with my edited image in the profile ?

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Mike Savad

8 Years Ago

you can't just turn the file into a png. you have to have a transparent background and save it as a png.


---Mike Savad
http://www.MikeSavad.com

 

Melly Terpening

8 Years Ago

I think I did convert it to transparent background. Let me try again. Thank you Mike

 

Mike Savad

8 Years Ago

also erase your cache and refresh. i clicked on a bag and chose another color, it seems to be transparent.


---Mike Savad
http://www.MikeSavad.com

 

Melly Terpening

8 Years Ago

Once again, Thank you very much Mike. I just reedit, but it seem don't solve the problem. Perhaps FAA server need time to adjust the edited image?
Thanks and best regards,
Melly

 

Mike Savad

8 Years Ago

did you erase the cache in your browser? it often sticks there. clear that, hit F5 to refresh and it should be back. the site will do it as soon as you hit ok. but it often sticks on your side.


---Mike Savad
http://www.MikeSavad.com

 

Melly Terpening

8 Years Ago

Mike, I didn't know where is the browser in the profile page?

 

Mike Savad

8 Years Ago

the browser is the thing your looking at this place in. explorer, firefox, etc. usually in the settings there is an advanced area that lets you erase the cache.


---Mike Savad
http://www.MikeSavad.com

 

Melly Terpening

8 Years Ago

I did follow your advice, but still no change on FAA profile. It's strange though, when I checked into my website at pixels that everything was applied properly.
Anyway thank you very much Mike. I really appreciate your help.

Best Regards,
Melly
http://melly-terpening.pixels.com


 

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