as of late many companies are putting in spam blockers for some reason. even the place i pay for shoved it in and set it to high even though i never asked for it. when i saw that every other piece of mail came in as SPAM on it, i found they were the source. its off and i get it all now. you would have to find it from the source. AOL will remove everything - all mail from here, or a good chunk, pictures that you send and so on. comcast will remove it and play totally dumb if you ask about it. if you can ask, they have no tech support online.
if you want to change your email, you can do that yourself in the contact area.
---Mike Savad
MikeSavad.com