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Jonathan Lowrance

8 Years Ago

Just Logged In And My Entire Portfolio Is Gone. Help!

I have no idea where everything went. My profile pic and bio info is still there, but all of the images I've uploaded are gone. I don't even know where to begin....

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Mike Breau

8 Years Ago

Email tech support,or Abbe-They'll look into it.
Before doing that, try first refreshing your browser. Works for lots of other thing-won't hurt to try-Just press F5 for a few seconds.

 

Joseph C Hinson

8 Years Ago

Make sure you didn't accidentally create another account somehow

 

Jane McIlroy

8 Years Ago

 

Abbie Shores

8 Years Ago

Jonathan. Is this the name normally on your profile?

Ok I see the images in a folder...

Please change your password, these were deleted.

I'm not sure which you have deleted yourself so I'm just going to bring them all back for you but it will take me a little while, ok? Don't panic please, I can only do this one way

 

Jonathan Lowrance

8 Years Ago

Sorry for the late reply. Things have been busy. Thanks to everyone that responded! No second account was created. All I did was log in normally and everything was gone. Abbie, you can restore everything? I have not changed anything on my profile including my name. I will go ahead and reset my password. This whole thing is super weird though. Thank you for anything you can do Abbie!

 

Jonathan Lowrance

8 Years Ago

On a side note, I don't think it has anything to do with someone stealing my password and deleting all my photos. There is something else strange. I started a group a while back and am the administrator. When go to the "behind the scenes" page and scroll to the bottom, I see my group and it shows that I am a part of it. I can click on the group and everything looks fine, but when I go to my "profile" page and click on the groups tab it says "you are not a member of any groups." Strange...

 

Abbie Shores

8 Years Ago

Ok, yes, I can see all your images and they are there but, when I tried to get them back I was not able to so I sent it direct to the coders to get them put back for you

I will send an urgent note up as I thought they would do it yesterday but unfortunately it's the weekend. They will go back though, even if I have to upload them myself individually.

 

Jonathan Lowrance

8 Years Ago

Ok, thank you Abbie! Hopefully we can get it straightened out soon!

 

Pamela Cawood

8 Years Ago

This has just happened to my account too. I logged in and all images are gone. I've contacted support but no reply yet. My gallery covers images are there but each says 0 images :(

 

Jessica Jenney

8 Years Ago

How many images dd you have in your portfolio? Today is a holiday in the US.

 

Pamela Cawood

8 Years Ago

I didn't have many but does that matter?

 

Pamela Cawood

8 Years Ago

They're back. Little annoying though since all my links weren't working either. Oh well. Least they're back.

 

Shelia Kempf

8 Years Ago

just re activated my account and all my images and portfolio is gone

 

Heather Applegate

8 Years Ago

No its not Shelia, looks like you forgot your login details and signed up a second account.
http://fineartamerica.com/profiles/shelia-kempf.html

... still there.

 

This discussion is closed.