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SharaLee Art

8 Years Ago

Problem Viewing Some Artists Pages...abbie Tech Issue

Has anyone else noticed this? I've tried everything to get the problem corrected on my end but all of the page info is still pushed way off to the right. I have to use the vertical scroll bar to view anything. This happens whether I'm on my iPhone or Mac. I'm wondering how many potential customers are having the same issue.

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Abbie Shores

8 Years Ago

Thank you

 

Melany Sarafis

8 Years Ago

Yes, it's been happening on my iPad for a few days now (can't remember when it started)
I havent looked on the big computer, but I assumed it was an ipad problem.
I'm using Safari.

 

Shana Rowe Jackson

8 Years Ago

Thank you for posting this, I hadn't realized there was an issue! Thank you Abbie for looking into it!

 

Shana Rowe Jackson

8 Years Ago

Now that I go to my profile and look for myself I realize that it is happening from my iPhone too Hope it gets fixed soon, wouldn't want any potential customers to have an issue. Thanks again for bringing this to the forum Sharon.

 

Sean McDunn

8 Years Ago

I can't recreate this problem. I've tried Chrome, Firefox, and Safari on a variety of devices.

Try refreshing the page, and let me know if the issue goes away for you.

Sean

 

SharaLee Art

8 Years Ago

Hi Sean,

It's still not viewing correctly. It's Shana's page, btw. Right now I'm on my iPhone but I did check out all the menu items and on all the data is forced to the far right. Could it have anything to do with the added scripts at the bottom of her bio? I saw this on one other persons pages a while back but now I can't remember who.

 

Shana Rowe Jackson

8 Years Ago

It is strange because it hasn't always done this. It had to be something fairly recent, like within the past couple of weeks. I haven't changed anything as far as my bio goes in months..so idk if there is anything I have done on my end or not.

 

Shana Rowe Jackson

8 Years Ago

I am at work right now do only have access to my phone, I just looked and it is still doing it. I will have to check when I get home to see if it does it from my PC as well.

 

SharaLee Art

8 Years Ago

Very strange. I cleared my history and tried it but no luck. I kept refreshing the page and it started to load correctly for a few seconds, then it moved off to the right. I hope they fix it soon for you.

 

Sean McDunn

8 Years Ago

I didn't realize that it was Shana's profile that was the problem.

I just fixed it.

Shana - you had a bunch of badly-formed HTML code in your biography that was screwing up the page. I removed the bad HTML, and everything is fine now.

Sean

 

Shana Rowe Jackson

8 Years Ago

Thank you Sean! It's weird because I haven't changed any of the codes in a long time. Wonder why it went bad all of a sudden? Either way thank you so much for fixing it, I appreciate it!

 

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