8 Years Ago

Missing Images! Help!

So with FAA adding all these new products and then going in and updating to reflect pricing on my end, I return later only to discover the image doesn't appear when I want to order or share it. I fear this is costing me sales and I hope I do not have to go back in and reload all these images. When SmugMug started adding products like that I left because I was spending too much time just re-editing and adjusting costs so my work wasn't just being sold at Smugmug prices. There seems to be a lot of issues that are happening these days and my sales have gone done. I just need to know if I need to reload all these images? It's not an easy task.

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Jason Girard

8 Years Ago

Toni I realized recently that this image of mine was missing
If someone has made comments on the pieces you can find it and then edit the work. That is what I did and all the information did not need to be re typed or any of the prices. Hope you find them.

Jessica Jenney

8 Years Ago

I would contact Abbie. She can usually restore missing images. If you mean the thumbnails are missing when you edit a gallery then yes many of them are missing but your images are still there.

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