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Genevieve Esson

9 Years Ago

Seeing Double In One Of My Galleries. Anyone Else?

Hello Everyone,
I am seeing two of some of my images in my Available Originals gallery. Anyone know why or having the same problem?
http://fineartamerica.com/profiles/genevieve-esson.html?tab=artworkgalleries&artworkgalleryid=197878
If I delete one of the images that may delete the other one. What should I do? Question for Beth or Shawn right? Thanks

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Lisa Kaiser

9 Years Ago

Yep, I just checked one of your galleries and it has double postings. Not good. I'll check mine now. Good luck to you Genievieve. I love seeing your work over and over.

 

Pamela Patch

9 Years Ago

You have at least 5 duplicate images. I would submit a tech support ticket to Abbie. (beth)



http://fineartamerica.com/contactus.html

 

Genevieve Esson

9 Years Ago

Thank you so much for your comments Lisa! =) Good luck to you also!!!

 

Genevieve Esson

9 Years Ago

Thanks for the address Pamela. I just sent them an email.

 

Genevieve Esson

9 Years Ago

Still seeing duplicates. I sent my message yesterday. Still waiting to hear back from Abbie.

 

Pamela Patch

9 Years Ago


check your spam folder.

 

Genevieve Esson

9 Years Ago

Thank you Pamela,
I deleted one of my double images, uploaded it again and it must have Reset
my gallery. All of the other duplicates went away. Then the old image I deleted
reappeared with all the comments. Don't know what that was all about, just glad
the gallery is back to normal! =)
http://fineartamerica.com/profiles/genevieve-esson.html?tab=artworkgalleries&artworkgalleryid=197878

 

Marilyn Wilson

9 Years Ago

Yes, that happened to me too. I sent a message to Abbie and she sorted it out. :)

 

Genevieve Esson

9 Years Ago

Thats good to hear Marilyn. ;) I figured it out. I did send a message to Abbie, but never heard back.

 

This discussion is closed.