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Sally Trace

9 Years Ago

Limited Time Promotions - Shopping Cart Glitch?

Are we able to purchase our own Limited Time Promotions? When I put one in my cart, the price changes to full price upon Checkout. I'm hoping it's just a glitch in the cart. Thanks!

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Joseph C Hinson

9 Years Ago

Go edit your LTP to $0 mark-up. Then go buy it yourself. Then go back and re-edit the mark-up for other buyers.

 

Sally Trace

9 Years Ago

Thanks Joseph, I'm trying to do that but the when I go to checkout, the price switches to full price! Not full price for the LTP but full for the print itself.

 

Joseph C Hinson

9 Years Ago

There seems to be a glitch in the system. I did just what I suggested you do and it actually put the price I owed as $0... but would not let me check out. It would not let me click on the PayPal login arrow.

OOPS... SOMETHING IS NOT RIGHTPayPal: Order total is invalid. - Please contact support- at - fineartamerica.com to resolve this problem.

 

Sally Trace

9 Years Ago

Thanks Joseph.

 

Sally Trace

9 Years Ago

This issue is still recurring so I emailed support this afternoon. Can anyone tell me how long it usually takes to get a response? Thanks so much.

 

Ardiss Hutaff

9 Years Ago

i cant even set prices right now?

 

Sally Trace

9 Years Ago

There must be a bug, hopefully all will be well tomorrow.

 

Sally Trace

9 Years Ago

This is still not resolved, Limited Time Promotion purchases are still showing up at full price in the shopping cart for me.

 

Sally Trace

9 Years Ago

It seems to be fixed! Very lucky I didn't have a customer waiting for 2 days for the issue to be resolved. I never got a reply to my email or a response to this post and am glad I found out about the lack of customer service. I don't think it will be wise to drop ship here until FAA sets up wholesale system.

 

This discussion is closed.