Computer Disaster

sounds like the hard drive had a massive failure.


---Mike Savad
MikeSavad.com

Only Microsoft is not available ?

Then I would say: Microsoft at it's best !?!

Otherwise You may have a more fundamental problem and may have crashed the whole system. That may be solved when You first restore Your Windows 8.1 with the original disc or an rescue disc.

I used Linux Puppy as an OS to check that. The hard drive is fine. It is Windows that failed.

I think they'll straighten it out without any significant loss of data. Sounds like an update installation got off the rails somehow. There are ways to fix that.

Well, since it is already in the repair shop it doesn't make any sense for us to give you advice especially since you back up frequently.

Let us know what the repair shop says it was, so we all can learn something instead of guessing.
TIA

Will report back when it is fixed.

I know it's not the usual thing to do, but I stopped updating Windows since Windows 98. I'm not advising anyone to not update it, since I know updates sometimes bring safety tweaks with them, but I always felt that the OS became slower every time it updated and more prone to failing. John's problem reminded me of my days formatting the hard drive because the computer simply didn't restart after updating.

Ugh, just a rant on these kinds of things happening, I guess. I hope you don't lose any data, John. Good luck.

I run windows 8.1 and it is a little fluky...look forward to hearing the outcome.

Mr. Haldane: Try calling Microsoft and tell them the problem is with the update.

UPDATE - the problem was, indeed a Microsoft Windows download and update crash. Charlotte Street Computers fixed it for $127.50 and I am back in business.

Charge it to Microsoft, they caused the problem.

That's good to hear John. Computers can be so temperamental.

Have not been happy with this Windows 8.1 since day one.
Now I have a broken Windows Modular Installer worker ( ?) . Microsoft says I have to wipe the whole thing out, & reinstall.

Making sure I am double backed up before I do that. NOT such an easy task with the amount of images we all keep.

John - I am glad that was at least a reasonable fee. Why the customer has to be responsible for poor programing I don't know.....

127???? Om my word! I am glad it was fixable though

I love my Mac.

I probably should not have said that out loud.....

I never have any problems with 7. Knocks on wood......

I have had to start over at least two-3 times on my laptop that runs windows 8.1 ... never on my desktop that runs windows 7. I didn't even have to when the video card died on it. I routinely back things up on my laptop.

Use Macrium Reflect Free edition for whole drive backup. http://www.macrium.com/reflectfree.aspx

Every so often take a full image of the machine. If this happens again, simply reimage the machine with your last good image, then copy your files back and save yourself $127.

Even with Macrium Reflect, you'll want to keep a separate backup of your files.