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Julia O'Malley-Keyes

9 Years Ago

What To Do If You Haven't Received Payment For A Sale

I have just spoken to a local customer who has told me that she purchased a metal print of "Amrita Island Sail" this summer. I have looked at all of my sales and nowhere in my entire sales history do I find a sale for this print on metal. Has this ever happened to anyone else and what can you do about it?
Thanks a million for any help you can suggest to me so I can clear this up.
All the Best,
Julia

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Loree Johnson

9 Years Ago

Is it only for sale here? Could the customer have bought it on another site?

 

Abbie Shores

9 Years Ago

That is a gorgeous image!

If they bought it on your account here then it will be in your SALES area

What date was it bought, do you know? Can you find out so I can check for you?

 

Mike Savad

9 Years Ago

as far as i know i get all my sales. it could have been another site, if your on RB, they have metal prints too, could have been there.

---Mike Savad
MikeSavad.com

 

Julia O'Malley-Keyes

9 Years Ago

Thanks a million all for your comments! I am very embarrassed to say that the client gave me the wrong information. It wasn't a metal print! It was a very large ceramic piece that I had made for a Limited Edition and was sold in Hyannis on Cape Cod this summer. I am so sorry to have bothered you all.
I hope that all of you have a wonderful Christmas or a Happy Chanukah which ever applies.
All the very best,
Julia O'Malley-Keyes

 

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