@Joshua, yes... I know. She's done this for me a couple times. The point was... many of us use the premium account to warehouse our images and take advantage of the great google ranking as Marlene mentioned. It's awesome where there are also sales, but being able to download any of our original images any time we want without having to fill out a tech support ticket and trouble Abbie with it, would be spectacular. She's spread too thin as it is, and it would make a great bullet item "feature" of the premium account.
It's rare I ever need to grab an image in full res online, but it happens. That's why I uploaded all of my hi-res originals to Flickr recently, ie. so that when I want to grab an original and don't have access to my home files, I get get to them. If you could do that with FAA/Pixels too, that would be great.
That's it, all I've got to say about it. Yes, I know and stated above, that I know FAA/Pixels/Abbie will get you your image if you need it, but what if they are in the middle of an artist-website update and don't have time? Or, what if you need it right then and there and don't have time to wait for the tech support queue? And, wouldn't Abbie and other tech support's time be better spent on real issues with the site instead of having to respond to image download requests?