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Billy Bateman

9 Years Ago

Can Not Figure Out How To Upload My Work.

Hello everyone! I am happy to say I have finally made the decision to upgrade my account. That being said, I have read through a few of the post on here to figure out how to get my uploading started. I have gone "behind the scenes" and filled in all my info that is needed ( i think..tax, personal info, ect. ) When I try to go to my "profile page" or the "artwork" tab under "behind the scenes" it keeps bringing me back to the first page advertising what Fine Art America has to offer. Any help in getting my work uploaded would be truly appreciated!

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Barbara Moignard

9 Years Ago

Click on your own name under your avatar and you will get to the page.

Edit - well, that did not work at all! I am getting the same page as you when I try to access your page!!!

 

Billy Bateman

9 Years Ago

See what I mean! It's driving me crazy! lol.. I just want to upload my work! I did just enter my tax info.. maybe I have to wait for FAA to "ok" the info?

 

Barbara Moignard

9 Years Ago

You need to contact Tech Support. I can't even find your name as an artist!

 

John Wills

9 Years Ago

Are you registered as an artist or a collector? That may have something to do with it and you may have to change to an artist before you get a page to upload..

 

Karen Cook

9 Years Ago

You need to contact tech support ASAP...get them to look into it

 

Billy Bateman

9 Years Ago

I signed up as an Artist. I sent them an email about it yesterday, waiting on their reply. I was hoping it was a user error that could be fixed easily :/ I thank you all for the feedback :)

 
 

Billy Bateman

9 Years Ago

Is there a # I can call to reach FAA over the phone? This waiting game is just not for me lol

 

Mary Ellen Anderson

9 Years Ago

There were a lot of technical issues yesterday. I couldn't even search, so sure FAA will have to address those issues before dealing with our uploading and editing issues but hopefully quickly. This is pretty unusual btw, and usually it because FAA is going to give us something new; so patience.
-- mary ellen anderson

 

Billy Bateman

9 Years Ago

That makes me feel better about my choice Mary, thanks for the feedback!

 

Abbie Shores

9 Years Ago

I am afraid I am still waiting on the Senior Coder for many things in Support, They are working on something and if you have sent me a ticket it WILL be seen to, I promise

 

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