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Montgomery Strong

9 Years Ago

Uploaded Image Thumbnail

Hello,
I have just uploaded my first image to Fine Art America and when the upload was complete, the colors of the image in the thumbnail are completely different than what they are in the actual JPEG. I am confused and concerned that this is happening. The file size is around 21MB with a CMYK JPEG which I am assuming is acceptable?
Your input is appreciated. I am happy to provide further information to help solve my problem. Thanks!
Monte

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Christi Kraft

9 Years Ago

CMYK won't work here, as you've discovered. Upload your images in sRGB or AdobeRGB.

 

Christi Kraft

9 Years Ago

Just fyi, the site FAQ offers more info on which formats you can and cannot use: http://fineartamerica.com/faqlinks.html?id=21

 

Montgomery Strong

9 Years Ago

Thanks very much for the response, I had overlooked that detail. I converted to RGB and it worked.

 

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