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Nikolyn McDonald

9 Years Ago

Cannot View Edited Image - Completely Black

I just worked with Topaz Impression as a stand-alone on an image. I imported it to Elements 7 for some final tweaking but though I could see it and send it to edit, I could not make duplicate layers or otherwise edit it. So then I imported to CS6 (Creative Cloud) and there I was able to do all the editing I wanted. Saved as a tiff as I always do and closed. Now I can see the image as a thumbnail anywhere on my computer - Elements (I imported it in Organizer so I could put it with other versions of same image), on my hard drive, etc. But when I open it, it's black. Solid black. Has anyone else experienced this with any software? Do you have any ideas for me?

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Abbie Shores

9 Years Ago

I did have this once but unfortunately had to scrap the image as I never found out what had happened. Hopefully someone will know for you :-)

 

Alexandra Till

9 Years Ago


It has happened to me, too. I found out that the header of the file was corrupted and could not be repaired.

 

Nikolyn McDonald

9 Years Ago

I searched and searched. Didn't understand 99% of what I was reading but I got the idea that it might have to do with a corrupted tiff. I always save to tiff after edits. Even though I was exporting to a folder for FAA upload as a jpg, I was still getting a black image. Finally I went back into CS6 and saved there as a jpg. That seemed to work. But I have no idea why or whether I just got lucky.

 

Nikolyn McDonald

9 Years Ago

So maybe it's an isolated, "who knows why" thing and nothing to do with software or procedure?

 

Abbie Shores

9 Years Ago

Mine was a tiff too... in GIMP

Perhaps that is a clue

 

Nikolyn McDonald

9 Years Ago

There definitely seems to be a connection. I can save as a tiff but then I can't view it elsewhere - or edit it in Elements, for example. But if I save as a jpg, I'm fine. I have now used Topaz Impression on half a dozen images or so and this is consistently my experience.

 

Abbie Shores

9 Years Ago

Nikolyn, just found this

Some programs cannot open 16 bit images, only 8 bit. See what happens if you change the type to 8-bit and save the image as tif (under a different name) and try to open them in you program. If it now works, your program does not handle 16-bit images.

 

Nikolyn McDonald

9 Years Ago

Thanks, Abbie. Not quite understanding all this but it does seem to have to do with some programs being unable to deal with 16 bit images.

 

This discussion is closed.