Error Message Customer Is Recieving

http://fineartamerica.com/contactus.html

Email tech Suppotr, above...Mark it URGENY, give URL of the image!
good luck.

Make sure you tell them at what point she gets that error.

Thank you for your help. Best And Warmest

FAA know about this error and are looking into it

Hum interesting I wonder if for some odd reason it has to do with your last name.

I hope THAT gets fixed extremely quickly... :(

TR....any news?

I reported a few hrs ago via the contact us link as urgent... no reply from them yet, and the 'problem' is still there.

There is no news yet as I'm not yet in support but, as said in the post earlier, it is known about and the engineers informed

Am also hoping for a speedy recovery

Abbie, do you realize the potential 'seriousness' of that bug?

Its not just a normal one, needs fixing quick I would say.

This is a possible back door issue.

Of course I understand the seriousness of the issue!! However, as I am not the coder there is not much I can do except bring it to his attention urgently and then let you know that I have done so.

ok great.. Just wanted to make sure someone know about its seriousness.. so it doesnt just get left as a 'normal' bug...

Ta.

On my original message to him I put a double urgent. The highest I have ever sent :)

Seems to have been fixed now.

I did not want to say anything until I had spoken directly to Sean but yes, this is fixed now entirely so I am going to close the thread.

If you have another issue in the future please either contact us direct at Tech Support, or open an new thread.

Thank you for your patience

Community Manager
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