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Jennifer Suits

9 Years Ago

Embedded Shopping Cart Widget Not Processing Payment

I have embedded the shopping cart widget in my pages on my website. It works fine until someone goes to pay for a purchase. After making the product selection, entering checkout info the payment link (to process CC or PayPal) goes nowhere. It just returns a blank page in most of the embedded area.

I wish I would have tried to process something sooner. I just lost a small fortune promoting the site through an AdWords campaign for the past few weeks. Apparently, no one can buy anything from my site. Arrgh!

Site: http://www.fineartfordesign.com
WordPress site

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Abbie Shores

9 Years Ago

In the first instance, please would you try a different browser? We are looking into this but I see you also had trouble re two posts and am wondering if you have an issue there

 

Jennifer Suits

9 Years Ago

Thank you, Isabella. The forum seems to be working for me now. This post is showing.

As for the main problem, I've tried it in Chrome and Firefox and have emptied the cache, logged out of FAA and tried any number of things. Still no luck in getting any order to process with either a credit card or Paypal. It doesn't seem to be sending the order to either payment method.

 

Abbie Shores

9 Years Ago

Okay I am sending this straight up.

 

Jennifer Suits

9 Years Ago

Thank you, Isabella!

 

Abbie Shores

9 Years Ago

Jennifer, have you heard from anyone yet?

 

Sean McDunn

9 Years Ago

Jennifer,

Give it a try now. I think I just fixed the problem with your widget.

Sean

 

Jennifer Suits

9 Years Ago

Whew! It seems to work now. Thank you Sean!

I'll do some more testing today. Was it a problem with my account settings? I had some strange problems trying to comment on this discussion.

 

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