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Jemmy Archer

9 Years Ago

Artist Website Function Not Working

I'm not receiving email from my artists website. I tested it from three different email addresses, and nothing. Anyone else having this problem? I sent an email to tech support this morning, but haven't gotten a response...

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Abbie Shores

9 Years Ago

I answered all emails ... Is it Comcast or AOL?

 

Jemmy Archer

9 Years Ago

Comcast

 

Abbie Shores

9 Years Ago

That's why then... We must be blocked again. I said that they block us every week after we send out the newsletters.

 

Jemmy Archer

9 Years Ago

So what do I do? I've already got FAA in my safe senders list. I'm quite dismayed, as I just did a show and handed out a ton of cards with my aw site on them, but not my email, as I know people can click the email button on my site! I'm not getting notifications of internal FAA emails either...

 

Abbie Shores

9 Years Ago

I normally suggest getting a free email and changing your FAA email to that?

Gmail
Hotmail

For instance

 

Jane McIlroy

9 Years Ago

Perhaps you could set up an email with another provider, maybe yahoo or gmail, and keep that just for FAA?

 

Jemmy Archer

9 Years Ago

I have now set up a gmail account, thanks for the suggestion. Not to sound like too much of a whiner, but I would not have known that this was a problem had I not tested my AW email button. Since it seems like aol & Comcast are two ISP's that it is known block FAA, perhaps there could be a way to alert FAA members to this issue? I did search the discussions for Email before I submitted the tech support request, and then posted here when I didn't receive a response.

 

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