9 Years Ago

Anyone Else Encounter This Issue

Some of you may be aware that FAA has an auxiliary artist website known as Pixels, which is interconnected with FAA. Pixels has some great premium features, so I joined it also and discovered to my dismay that although they are connected on some levels (what I put up on events or press releases are done on both sites), they also cancel each other out in some areas. I mistakenly used the same e-mail as a contact on both of them, and discovered this resulted in my being locked out of my FAA site. I discovered the issue when I attempted to sign in to my FAA site and found my group administrator privileges did NOT extend to Pixels. If you joint Pixels, be sure you have a separate e-mail account for it!

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Dan Alias

9 Years Ago

I just logged into pixels, FAA and my AW with the same email and password. No issues that I can see...but I am not a group admin.

Bradford Martin

9 Years Ago

If you are on FAA all you have to do to be on Pixels is to opt in. (Behind the scenes/domains, check Pixels,com). But if you want to start a second account, then yes, you need a separate email address.

Mike Savad

9 Years Ago

pixels and faa are the same site with a different name. the only difference is the cartoon in the corner, the name, and selling iphones. you shouldn't be locked out of any site, but you might have issues trying to log in both at the same time. what is that box you have loaded in here?

---Mike Savad

Gail Daley

9 Years Ago

For several months, I was able to log into either site also, and then suddenly, I was not longer able to do so. I have never received an explanation as to why this happened. I do know that issues began appearing with updating to Facebook or Twitter on one of the sites. When I made an inquiry as to why this had happened, I was informed that I now had two separate web sites with a different URL for each. In an effort to remove this problem, I updated both sites with the same log in e-mail, and then boom! I couldn't get back into the FAA site. My own web site for selling original art offers an e-mail (for a price naturally) so I paid for and created a separate e-mail which I put into what I think is the Pixel site. We'll see. I will update the discussion.

Mike Savad

9 Years Ago

he is tweaking stuff, maybe he added or removed something. you can add it to the bug sheet, might be an accident.

---Mike Savad

Kathy K McClellan

9 Years Ago

I just signed into pixels with the same log in info as FAA and got in....and I still had FAA windows open. No problem. I then logged out of FAA and into pixels (same log in info as FAA) and still had no problem.

What about Instaprint? I have not been able to log into it with FAA and Pixels info but it looks EXACTLY the same.

Bradford Martin

9 Years Ago

I still don't see why you needed to create a second account. If you want two that's fine. But the sites you are on is controlled behind the scenes.

I find it difficult to stay logged in to both sites at the same time. The FAA tab will switch to Pixels if I log into Pixels on the same browser. But I never need to be logged in to both at the same time.
Maybe you encountered some glitch in the social media functions, but since I only use the social media when on my AW or FAA, I have not encountered that.

Marlene Burns

9 Years Ago

Gail,
I'd suggest writing to tech help...you need to sort this out....and you aid for a second account for no reason, if I'm reading you correctly.
What's with the picture?

Abbie Shores

9 Years Ago

Gail

http://1-gail-daley.fineartamerica.com/
http://gail-daley.fineartamerica.com/

You have two accounts

This discussion is closed.