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John Crothers

9 Years Ago

How Long To Ship?

I usually get the stuff I order from FAA pretty quick. I ordered a 24x36 acrylic print for a show next week on 7/15 and it says estimated shipping 7/18.

That's it. I never got an email that it was shipped or any other communication.

I wonder with all the problems if this is lost somewhere in the pipe. I read of someone not getting anything by contacting tech support so I thought I would put this here.

My show is a week from this Thursday.

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Pamela Patch

9 Years Ago

Since you ordered art John that makes you a customer and so you can use the phone number for customer service.

312-238-9009

 

Heather Applegate

9 Years Ago

Behind the scenes - Purchases
Tracking number will be there if it shipped. If it hasn't shipped yet I'd call.

 

Pamela Patch

9 Years Ago


Good information Heather.

 

Abbie Shores

9 Years Ago

I am technical support and I answer all emails. It may take a day if I have to wait for customer support to get back to me or a little more if I have to grab Sean as he whizzes through. I answer the mails!

But..... This is a customer support query so you need to ask them

 

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