Looking for design inspiration?   Browse our curated collections!

Return to Main Discussion Page
Discussion Quote Icon

Discussion

Main Menu | Search Discussions

Search Discussions
 
 

Patti Deters

9 Years Ago

Thumbnails Not Staying Linked To The Image Descriptions?

I've noticed that some of my image thumbnails don't "stick" with their description and keywords. For instance my "yellow iris" image will show the title, description, keywords for "winter scene". I have been changing the image when I notice, but it is happening more frequently. Another example, I entered an image in a contest, but when I went to look at the votes, the image was showing the correct title, but a different image! Is anyone else having this issue? What can I do to stop this from happening?

Reply Order

Post Reply
 

Jeffrey Campbell

9 Years Ago

Patti,

I have never experienced your reported issue, it still happening today?

 

Patti Deters

9 Years Ago

yes, it just happened again today when I uploaded more images. There are several, but here is one example:

Art Prints

 

Jeffrey Campbell

9 Years Ago

Patti,

I'll forward this to Tech Support for you.

 

Jeffrey Campbell

9 Years Ago

Patti,

For any reason are you uploading your images with two Fine Art America tabs opened?

 

Patti Deters

9 Years Ago

Thank you for forwarding. And yes, it is possible I've had two tabs open. Not sure but I will pay more attention in the future and make sure to have only one tab open. Thank you.

 

Jeffrey Campbell

9 Years Ago

We suspect that is the problem, Patti.

If you also do any editing to images, be sure to only have one tab open. Let us know if the issue continues.

 

Patti Deters

9 Years Ago

Thank you. Will do. I'll close this discussion.

 

This discussion is closed.