So Frustrated Again!! I Have To Delete Permanently.

How the hell can we make a sale when all of a sudden there are pixel probs!
I sold an image today but now I haven't because the photo isn't good enough to make a print from so the buyer will have to accept a refund because the picture has gotten damaged I noticed this afternoon when prompted to re photograph.
I explained that I could only slightly adjust image as the original one is damaged.
Message from FAA just now.

I'm sorry to hear you won't be able to rephotograph. We can't print this image larger than 12x7 with the image provided, so we'll need you to remove pricing from this item for anything larger than that.

Also, I noticed that you have blown up the image in editing software, increased the image size or dpi. That only increases pixelation and makes the image unprintable. Please always leave images at their original size from your camera, never increase their size in software. Resizing images larger in software only makes them super pixelated and unprintable.

Sorry for the disappointment but we will have to cancel this order and refund the buyers card.
Thanks
Dawn