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Barbara McDevitt

10 Years Ago

Tech Support? Please Fix The Display

Sold a print today but the image of it does not show in the announcement page. Please fix it.

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Mike Savad

10 Years Ago

it won't show all sales. it does it in rotation for starters, you may have to do it over and over to see it. but it still may not show. it doesn't show all the sales, just a chunk. for now refresh it over and over.


---Mike Savad

 

Abbie Shores

10 Years Ago

Please contact Tech Support using the contact page You will need to add the link to any pages you need fixing http://fineartamerica.com/contactus.html?tab=contactus






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Barbara McDevitt

10 Years Ago

Mike it is not in the recent sales I am talking about it is in my own sales and balance pages and on the announcement page that I would use to promote it. Thank you Abbie I have written as you have suggested.

 

Mike Savad

10 Years Ago

oh... in that case, are you sure it wasn't canceled? they do that sometimes.


---Mike Savad

 

Pamela Patch

10 Years Ago


Mike, canceled sales show up behind the scenes too - usually it reads "cancelled before shipping".

 

Barbara McDevitt

10 Years Ago

It shows on the Recent Sales page but just the image not the framed print that was purchased. Still broken links on my own sales, balance and announcement pages.

 

Abbie Shores

10 Years Ago

This is an images preview issue and not a cancelled image issue.

We are dealing behind the scenes so I will close this now

 

This discussion is closed.