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Balance Not Shipped?

Posted by: Ryan Demaree on 07/16/2013 - 4:56 AM

I sold a framed print on 5/14/13 and gained a $40 profit for it and I havent yet received my royalty check for it...

I understand FAA's typical procedure on how they handle/ ship payments and I figured the reasoning could have been because I entered my tax information to my "send to" address a few days after my sale and it has passed 7/15/13 and STILL my chek hasnt been sent

I am very confused about this. I am moving to Canada on August 1st and would like to get this resolved before my move.

Any thoughts or ideas how this can be solved or what is going on?


My account still says the balance is there, so as far as I know the buyer hasnt requested a refund or anything..

and the buyer was from Sweden btw

 

Oldest Reply

Posted by: JC Findley on 07/16/2013 - 6:03 AM

If you are still showing the balance you should contact support here. http://fineartamerica.com/contactus.html?tab=contactus

It should have gone out on the 15th.

 

Posted by: Isabella F Abbie Shores on 07/16/2013 - 6:33 AM

Ryan

You have put the state in full. Change that to the two letter code instead. Accounts are very strict on how they send out cheques I am afraid

If you have a PayPal address it would be a lot better and quicker. As it is I do not know if they will send out a cheque after payment day so would have to check that.

Let me know when you have changed it and I will ask them

 

Posted by: Ryan Demaree on 07/16/2013 - 6:53 AM

Isabella, I havent changed my mail to address at all since I started selling and I have received around 10 or so checks from this site already

 

This discussion is closed.