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2 Years Ago

The Heavier Print Papers Rolled In A Tube?

My question is about the heavier paper choices. Not so much the Somerset Velvet, more the Watercolor. I have used the same papers 300+gsm and around 20 mil. and they seem awfully stiff and heavy to try to roll them in a tube for shipping. Especially in the sizes 15x20 and up. Has anyone had any issues with the way the print has arrived, and if it was able to be flattened back out, to mount and matte, either from personal experience or from a customer complaint?

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Janine Riley

2 Years Ago

Bumping this up.


Although I unwittingly ordered 'rolled', FAA posted to me in a flat box,with careful protection,and it arrived in a pristine condition...on that heaviest stock.....hopefully that would always be the case.....


Harry Lamb

2 Years Ago

If you do get something rolled, the best way to flatten it out is to unroll it and sandwich the print between two pieces of cardboard. use masking tape to keep the cardboard tight. After a few days the print can be removed and should be flat for framing.


To flatten, I use my 20lb copy of The Works of Leonardo" book, takes a few days


Vivian, I am liking what you said about sending the heaviest stock in a flat box, as opposed to rolled. I had a black and white old print that was destined for the trash can, and I tried to roll it. Maybe because it was hot press bright paper from Epson, which has a "soft" feel to it, but just the act of rolling it, scratched the blackest parts of the surface.


Glad! Why not check with Tech support to confirm policy for mailing heavyweight prints. I was amazed at the care taken, back then.


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