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10 Years Ago
My FAA support group on Google
If we have put the error here then we know about it and you do not need to send in a ticket
Contact Technical Support
UPDATE SUNDAY 19 May
GATEWAY ERROR
I have let the coders know
One of the servers is misbehaving. It will be fixed ASAP.
-----------------------------------
This is NOT a suggestions thread
Reply Order
10 Years Ago
i can see my pix now, so it's working whatever your doing. keep doing that.
---Mike Savad
10 Years Ago
When I tried to post links to my TV contest images in a group discussion forum, they didn't show up as links. They were just the line of code.
10 Years Ago
I'd (and I'm sure many others) would sure like a status update on this. I wish there were statistics for how many visitor hits were rejected as a result of this repeated error. (You know, that whole thing about one chance to make a good impression must count even more so for online sales.)
10 Years Ago
Bad Gateway is showing, it has been reported to Tech.
I restarted my computer and it works on my end now but it has been sent up the chain regardless.
10 Years Ago
Thank you JC. At your suggestion, I tried the restart, but it didn't change the 502 for me.
10 Years Ago
if i make a new forum thread, then later on edit it by changing the title. if i go back to edit it for a third time, the title will go back to how it was originally made.
---Mike Savad
10 Years Ago
mail and activity are really slow to load, and i haven't been getting all my mail from threads, as well as order notices.
---Mike Savad
10 Years Ago
I'm getting constantly logged in the last 15 minutes when I click around...1:44 pm Eastern time - using Safari. It was ok earlier.....
10 Years Ago
Mary, do you mean logged out? I just emailed Abbie that the site is super slow and I keep getting logged out - couldn't even get to this discussion a while ago. Wonder if this message will go through...
10 Years Ago
Yes, "logged out" I sent you and Abbie both an email because this thread told me I could not post until 5/25/13 - I just quit Safari and reloaded. The "sent" email is not showing...
10 Years Ago
Mary, I don't use Safari. I was on Firefox .It all seems to be working well now. I just replied to your email message - it had a really weird date sent.
10 Years Ago
not to be a nag or anything... but i'm still not getting sales notices in the mail.
---Mike Savad
10 Years Ago
i'm not a 100% certain, but when i push community, i should end up in the forums, but quite a few times i ended up in activity. i'm pretty sure i didn't hit that. right now email is really slow, and activity is slow, the rest is fast, odd.
---Mike Savad
10 Years Ago
When I click on a link to a new contest it often puts me in the same tab I was in on the previous contest I viewed during the session rather than the overview tab which would be a more logical default.
Also, I keep several browser tabs open for FAA, including active contests I'm in as well as my profile looking at the images tab. If my session times out and I log back in, when I go to the browser tab with the images and click to page 2 or "next" it shows me the galleries tab contents even though the URL clearly says "http://fineartamerica.com/profiles/john-ayo.html?page=2", the exact same URL as it does when I then click to the images tab then the page 2 or "next" link again whereupon it shows me the correct page.
10 Years Ago
This message appears when I click on my images within my FAA profile and also intermittently on images in my artist website:
502 Bad Gateway
The server returned an invalid or incomplete response.
10 Years Ago
likewise...Bad gateway on my end..in all images!
prior to this...having hard time in the Chat room and site is so slow to give a real time thread comments.. took me two(2) minutes before this page able to show up and reloaded!
10 Years Ago
I am getting also 502 Gateway error, is just started at 8:03 am central daylight saving time.....thanks Michael
I have checked everyone on the first page of the general discussion page and everyone has 502 gateway
10 Years Ago
Jessica, I check everyone on the general discussion and everyone there on the first page had 502 bad gateway.....I am ok now...
10 Years Ago
I got a message earlier to say that the site was undergoing maintenance. It only lasted a few minutes before everything was back to normal, if a little slower than usual.
10 Years Ago
I'm getting this error message on FAA and AW:
502 Bad Gateway - The server returned an invalid or incomplete response.
10 Years Ago
when i reply to a message that has a big skip, and it's opened. when i hit submit, it's closed again and i have to once again open the big skip (and lose my place in the thread).
---Mike Savad
10 Years Ago
Something weird with cookies! I followed a link to someones custom shopping page from a forum thread earlier, then later when I checked one of my prints for size choices, the print showed up as if on her custom page. Clearing cache didn't fix it, had to clear cookies which of course signed me out :(.
10 Years Ago
I'm getting kicked off randomly again today - site has been logging me out when scrolling through one of my galleries.
10 Years Ago
I think the new, number one priority above all else to be added to FAA forums would be an ignore filter.
Pleassssseeeeee!
10 Years Ago
I'm often getting logged off for inactivity when I'm in the middle of going back and forth between tabs, commenting on images in a discussion. I'm usually on my iPad when this happens, and it is mightily inconvenient..
10 Years Ago
i seem to have a phantom message. says i have one, but i don't as far as i know.
---Mike Savad
10 Years Ago
still see the 1 new message. i tried to erase all the mail but 1, and it won't let me erase anything. well it does, but it doesn't do anything.
---Mike Savad
10 Years Ago
Seems any member trying to order or do a test order is getting the prompt
''Process Credit Card and Activate Premium Features''
I sent a note to support...
10 Years Ago
yeah i'm seeing that error (not my self) but through both the forums and the chat. seems a new bug has crept up for the holidays. we need to pin and mount the beast.
---Mike Savad
10 Years Ago
It's NOT back to normal.
I just tried to add a framed print to my shopping cart and got this error message (in IE10, chrome and ff) (logged on/off doesn't matter, it's always the same message):
INSERT INTO shoppingcart (id,domainid,supplierid,productid,customkitid,artistid,collectorid,galleryid,affiliateartistid,ipaddress,sessionid,artworkid,artworkname,artistname,imgUrlSmall,imgUrl,imgUrlLarge,imagerenderstring,imagerenderstringlarge,imgWI,imgHI,sku,mat1,mat2,t,l,r,b,off,paper,finish,mounttype,gallerywrap,frameW,maxW,maxH,quantity,retailprinting,priceprinting,costprinting,commissionprinting,discountprinting,affiliatecommissionprinting,profitprinting,descriptionprinting,retailpaper,pricepaper,costpaper,commissionpaper,discountpaper,affiliatecommissionpaper,profitpaper,descriptionpaper,retailmat1,pricemat1,costmat1,commissionmat1,discountmat1,affiliatecommissionmat1,profitmat1,descriptionmat1,retailmat2,pricemat2,costmat2,commissionmat2,discountmat2,affiliatecommissionmat2,profitmat2,descriptionmat2,retailframe,priceframe,costframe,commissionframe,discountframe,affiliatecommissionframe,profitframe,descriptionframe,retailfinishkit,pricefinishkit,costfinishkit,commissionfinishkit,discountfinishkit,affiliatecommissionfinishkit,profitfinishkit,descriptionfinishkit,retailassembly,priceassembly,costassembly,commissionassembly,discountassembly,affiliatecommissionassembly,profitassembly,descriptionassembly,retailtotal,pricetotal,costtotal,commissiontotal,discounttotal,affiliatecommissiontotal,profittotal,ownerpurchase,flagnewupload,cropped,timestamp) VALUES ('','0','0','0','','9899','','','0','72.130.158.4','5648b0cdef69e901849108e194fe05e2','7590784','Spanish Moss on Live Oaks','Christine Till','http://fineartamerica.com/images-small-5/spanish-moss-on-live-oaks-christine-till.jpg','http://fineartamerica.com/images-medium-5/spanish-moss-on-live-oaks-christine-till.jpg','http://fineartamerica.com/images-large-protected-6/spanish-moss-on-live-oaks-christine-till.jpg','http://fineartamerica.com/renderer/renderer.php?imgUrl=http://fineartamerica.com/images-medium-5/spanish-moss-on-live-oaks-christine-till.jpg&imgWI=8.00&imgHI=5.38&sku=111MBLK&mat1=PM3297&mat2=&t=2&b=2&l=2&r=2&off=0.5&paper=paper7&finish=ca18&mounttype=&gallerywrap=&frameW=0.375&maxW=500&maxH=700&&img=1369492784-91f10e5328e3c53b94263f6b6db63e40.jpg','http://fineartamerica.com/renderer/renderer.php?imgUrl=http://fineartamerica.com/images-medium-5/spanish-moss-on-live-oaks-christine-till.jpg&imgWI=8.00&imgHI=5.38&sku=111MBLK&mat1=PM3297&mat2=&t=2&b=2&l=2&r=2&off=0.5&paper=paper7&finish=ca18&mounttype=&gallerywrap=&frameW=0.375&maxW=500&maxH=700&&img=1369492784-91f10e5328e3c53b94263f6b6db63e40.jpg','8.00','5.38','111MBLK','PM3297','','2','2','2','2','0.5','paper7','ca18','','','0.375','150','150','1','0.00','5.00','0.00','0.00','15.00','0.00','5.00','Spanish Moss on Live Oaks by Christine Till - 8.00" x 5.38"','7.00','6.65','4.20','0.00','0.35','0.00','2.45','Archival Matte Paper','6.15','5.84','3.69','0.00','0.31','0.00','2.15','Arctic White ','0.00','0.00','0.00','0.00','0.00','0.00','0.00','','11.74','11.15','7.04','0.00','0.59','0.00','4.11','111MBLK - Economy Rainbow Metal - Matte Black - 11 (111MBLK)','12.50','11.88','7.50','0.00','0.63','0.00','4.38','1/8" Clear Acrylic - Foam Core Mounting','12.95','12.30','7.77','0.00','0.65','0.00','4.53','Assembly Charge','50.34','52.82','30.20','0.00','17.53','0.00','22.62','1','','0','1369492807')
Duplicate entry '2147483647' for key 'PRIMARY'
10 Years Ago
i'd like to confirm that i get that message with my stuff, and anyone elses, i just tried carting one of christine's things. so that means advertising today is moot. until this oddity is fixed. on the plus side it's a holiday weekend and most are having fun and not buying art anyway.
the cart shows as empty btw.
---Mike Savad
10 Years Ago
It was back to normal for me when I made the post above Christine, but seems like there may
be extra bugs since then. That code was not showing up when I checked for issues at either
time, but I have not checked lately I figure by now... hopefully it is being worked on.
10 Years Ago
I can not type comments on my activity thread where it scroll my photos being featured or commented on my moon glow,I typed hello that i all hello....go look at it hello
I have other sites I go to i can type my message there it not my computer I can not make comment on my photo....pleae fix thi problem please.
10 Years Ago
Listen something is going on here at this site and its serious issues and not my computer it works fine on all the other isites i use....
now I can not comment ...now I can not make thank you comments on my photo.....
10 Years Ago
Michael,
None of the other members are reporting problems like this. Can you e-mail a screen capture of what you're seeing to support- at - fineartamerica.com?
Sean
10 Years Ago
double check its not something in your computer like a virus software or spyware checker. sometimes if left on an aggressive setting it will kill everything that has code in it. unless you have malware of some kind or its a limitation of the software your using. i know i can make comments, or at least i think i can. i was able to type in more than that.
your friend has a computer, have you tried going onto your site in his computer? or maybe a phone. just to check things out.
---Mike Savad
10 Years Ago
the problem is now in the activity page of the site....when I go type on one my photo which i being comment on I go to the box and tarting typing a thank you like i have away done....now I can not type no more than one word....then If i hit the pace bar it will not let me go beyond one word...then if i try to space it will not let me pace in the box where I go to comment on the photos the activity page with the thumb nail. photo....i will do that.....
10 Years Ago
try another browser. on zazzle there is a cut off limit adding text, and i can't add more using firefox, but i can add more using opera, so i use that instead for that one purpose. it could be a really weird limit on your browser.
---Mike Savad
10 Years Ago
its on this page the activity stream page,
I can not type in the box to comment on my thank you...
it this page on my site I can go to other photos and type but not on thiis page.
http://fineartamerica.com/controlpanel/activity.html
10 Years Ago
Hello Abbie, hello Mike, Sean, I just downloaded the browser Opera and I am able to maneuver on the Activity page now.....it is possible what ever hit my computer could have altered my browser....anyway its working now.....How do I delete windows inner net browser I never use it but you know maybe having more thank one is choking my computer.......anyway I am clam now its working...
10 Years Ago
either your browser was updated to a broken state. something was corrupt, or it became allergic to some odd strand of code. maybe you'll get back to normal, with the new browser.
---Mike Savad
10 Years Ago
i'm not getting the 502 like others are reporting again. but some icons aren't loading, or how many people voted for you in a contest seemed to have trouble.
---Mike Savad
10 Years Ago
502 bad gateway - again - Sunday morning - again. 3 weeks in a row. what's up with that?
10 Years Ago
Update:
Visitor stats were down briefly yesterday and fixed and should be working now. (and have been since around five EST yesterday, sorry I didn't update sooner)
We are looking at the bad gateway and I will update when I know more.
10 Years Ago
i'm having issues editing my work. hit submit and it carries on forever. i had to stop it. luckily it didn't mess up the picture like it usually does. guess i'll wait a bit to do that again.
---Mike Savad
10 Years Ago
502 strikes again... loading, editing, pulling up thumbnails... can't comment on SOLD page images... Enough already!
10 Years Ago
Hello
I get this error message when I click on any PDF Sales Sheet link - mine and anybody elses.
FPDF error: Missing or incorrect image file: ShadowTopRight.jpg
10 Years Ago
the pdf sales sheet doesn't work.
PDF error: Missing or incorrect image file: ShadowTopRight.jpg
and i was having a problem submitting work after editing, i'll try it again.
---Mike Savad
10 Years Ago
Trying to enable facebook PERSONAL and FAN PAGES, I just get a blank white pop up that does nothing? So, I'm unable to enable it at all, my intent was to eventually put the shopping cart app there. Any tips? I did contact a couple of people on facebook and inquired about how they got it to work (it appeared to be on their sites), anyway, I received an email back saying that the shopping cart on face book has not been working for some time. Am I wasting my time trying to enable, or is this doable? Thanks in advance to anyone with tips, have a beautiful day, Margaret
Update: Abbie recommended trying a different browser.
I had internet explorer (windows 7 64 bit), I downloaded and ran Firefox, the shopping cart installed immediately.
Thanks Abbie.
10 Years Ago
Hello its happen again, had anyone notice a pattern, this very same thing happened lat sunday as well, I had problems same time......and now again, I can not comment on the Activity page stream.....and I happen to use my safari browser ......but when i go to the other browser it workds.....
Ok I no longer have windows explorer I deleted it.....I will go back in and delete safari, and download a new one and lets see if i am able to make comments....
10 Years Ago
My last upload shows half an image when I open it on my profile page. Otherwise, the entire image shows up on the small thumbnails and comments page.
I have tried to edit the image and upload it again a few times, but with no success. Does anyone else have this problem?
10 Years Ago
I just deleted the image entirely from my profile page, and uploaded a new one. The new one uploaded successfully.
10 Years Ago
I just uploaded a new image. I noticed that the pricing was not automatically filled in and I had to enter it manually. Everything else worked as usual (I think).
10 Years Ago
I can not type in the activity stream on my home page, I can not comment on any of the photos when I use the safarir which I have always ued....now I can not...
but I can use a different browser.....If some one is in my computer does this mean they have a safari browser and that is why I can not use it.
I am not a computer wizzard but if I can use one browser different than the one I had this may be because the hacker who is in my computer is using a MAC computer because they have safari.....is that possible..
10 Years Ago
I still can not make comments on the page congrats to members who sold there art...can not comment there or my activity page. I am using safari, like I have always used.....
10 Years Ago
update your browser just in case. and does it work with opera?
if someone is in your computer they don't need your browser, just your connection. it's like people using your credit card number, you both have it and are using it. but it's going to different addresses.
i blame safari because mac has been known to update software, totally killing functionality to it's products. if you have an old version of it, try that instead.
---Mike Savad
10 Years Ago
Just had an email notification that said this
0) { $row = mysql_fetch_array($result, MYSQL_ASSOC); if($row[artistid] != 0) { $query2 = "SELECT a.* FROM artists a WHERE a.id = '$row[artistid]' LIMIT 1"; } if($row[galleryid] != 0) { $query2 = "SELECT gc.*, g.logosquare, g.pagename FROM gallerycontacts gc, galleries g WHERE g.id = '$row[galleryid]' AND gc.galleryid = g.id LIMIT 1"; } $result2 = mysql_query($query2); $errormessage2 = mysql_error(); $row2 = mysql_fetch_array($result2, MYSQL_ASSOC); if($row[recipientartistid] != 0) { $query3 = "SELECT a.* FROM artists a WHERE a.id = '$row[recipientartistid]' LIMIT 1"; } if($row[recipientgalleryid] != 0) { $query3 = "SELECT gc.firstname, gc.lastname, g.logosquare, g.pagename, g.faaemailnotification FROM gallerycontacts gc, galleries g WHERE g.id = '$row[recipientgalleryid]' AND gc.galleryid = g.id LIMIT 1"; } $result3 = mysql_query($query3); $num3 = mysql_numrows($result3); $errormessage3 = mysql_error(); $row3 = mysql_fetch_array($result3, MYSQL_ASSOC); //echo"
$query3 - $result3 - $errormessage3 - $num3
"; //var_dump($row3); $email[membername] = $row2[firstname].' '.$row2[lastname]; $email[memberemail] = $row2[email]; if($email[membername] == strtolower($email[membername]) || $email[membername] == strtoupper($email[membername])) { $email[membername] = ucwords(strtolower($email[membername])); } $email[pagename] = $row2[pagename]; $email[logosquare] = $row2[logosquare]; $email[recipientpagename] = $row3[pagename]; $email[recipientemail] = $row3[email]; $email[recipientsendemail] = $row3[faaemailnotification]; if($email[logosquare] != '' && file_exists('../'.$email[logosquare])) { } else { $email[logosquare] = 'LogoFineArtAmericaBlueBlob.jpg'; } } } ?>
10 Years Ago
Sean, Abbie, Mike, I made a big discovery, late last night I was trying to figure out now what maybe did I do I could not type in the activity page thread on my home page of FAA, well its very possible I just recently found an app with safari AD BLOCKER, but it was not on last week and I had those similar problems could not type in the comment boxes and my thank you notes.
it working again, I can type in that area I could not....thanks for all your help....Michael
10 Years Ago
I'm logged out when I click Activity Stream, but, am not really logged out, because I am able to post here without being logged in, but twice was made to re-login , always when I click Activity Stream. On the Ipad mini now, Firefox,W7. Will try login w.google browser and try Activity Stream.
Also, for days now, at my PC, not Mac,I get same as Michelle, when clicking Activity Stream, so I went to Discussions, ok, then back to AS without trouble....weird
V. Few visitors
EDIT.....able to use AS now, third try......firefox
10 Years Ago
Logged in via link at my PC to email from here. Immediately logged out, Artist Login appears, clicked, vivaart appears, fill in p/word, twice, now logged in.
What Amy said ! Lol
10 Years Ago
Yes being auto logged out even tho active. Sometimes a refresh works other
times a new window is needed and takes a long time to log back in.
10 Years Ago
this is the second time when i entered something in a thread hit ok, and it was blank, i had to do it again (luckily i have lazarus to keep it for me), but its still a bit annoying.
---Mike Savad
10 Years Ago
Am having difficulty with titles on my ' WWII Aviation ' gallery images. Each image title begins with ' WWII ' followed by a brief description: ' WWII US Navy Hellcats ' or ' WWII Kingcobra Fighter Aircraft '. The problem is that ' WWII ' as typed appears as ' Wwii ' .
I have attempted to edit the titles but each time they look as they should look only to appear as ' Wwii '
10 Years Ago
Can not upload using the multiple uploader or the single uploader I have tried 3 times now.
10 Years Ago
Simply cannot upload. I've tried uploading two images over the last hour - nada - just times out. I've never had trouble before - this site is becoming a PITA to use.
10 Years Ago
I went to my AW and they uploaded over there. Not sure if that will help
others but it was worth a try, I did one single upload and one double.