If it does not open in your browser, try another browser. Also right-click on it and instead of OPEN, do a SAVE AS. Then see if you can open it from your harddrive. If it is blank there also, I would contact tech support. If it is not blank on your harddrive, it's probably a browser problem.
Thanks Dan. It wouldn't let me right click and save but I tried another browser, Internet Explorer, and I could open it in that. Problem solved. I don't know why it doesn't work in Firefox. I hate Internet Explorer LOL