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Ann Horn

1 Year Ago

Just Lost An Image.. Can It Be Retrieved Or Must I Must Upload Again

Beth,
I was just now rearranging my Sold Gallery and as I closed it the edit page for one of the images had not been closed... when I tried to close it a message appeared saying that the image could not be found. And indeed I cannot find it on the site. Wondering if if can be retrieved, or must I upload it as if new.
The title is Keep Out, and it is a photo of the old Michigan Central Train Station in Detroit with lots of wire fencing in front. It had been sold on December 4, 2012, order #121150-292302. That sale is listed in my balance tab, but that is the only trace of it on FAA as far as I can see. I would appreciate your advice. Thanks.
Ann

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Kerri Mortenson

1 Year Ago

I think Beth can find an image if it accidentally disappeared. I would contact her about this issue.

 
 

Ann Horn

1 Year Ago

Many thanks, Kerri and Andee. Appreciate your help.
Cheers,
Ann

 
 

Ann Horn

1 Year Ago

Beth,
The Keep Out image you found is indeed mine, but the one I am missing, also titled Keep Out, is a dull brown, beige, and black photo of a portion of a huge vintage building, long disused, with three kinds of fencing in front. (Not too smart on my part to have the same title for two different images!) Might you be able to track the missing image with the order number of its sale, which I enclosed in my message and which is listed under my sales in the BALANCE tab?

I really don't want to delete either.

Sorry to be such a bother!
Ann

 

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