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The Shop Button On My Facebook Page Does Not Work

Posted by: Kendall Kessler on 01/08/2013 - 9:15 AM

I have enabled Facebook pages and Twitter pages on my account. When I click on the FAA shop icon on the page the message is there are no results. Is anyone else having this problem? It used to work but I have not checked on it in a while.

 

Oldest Reply

Posted by: Isabella F Abbie Shores on 01/08/2013 - 9:20 AM

Please give me your fb page link

 

Posted by: Kendall Kessler on 01/08/2013 - 9:25 AM

 

Posted by: Kendall Kessler on 01/09/2013 - 7:40 AM

The link still isn't working. Please help.

 

Posted by: Isabella F Abbie Shores on 01/09/2013 - 7:54 AM

You have a community page. Unfortunately these do not work like business pages and so the app cannot be attached

https://www.facebook.com/pages/create.php

 

Posted by: Kendall Kessler on 01/09/2013 - 8:26 AM

Thank you. Strange, but it did work a while back.

 

Posted by: Kendall Kessler on 01/09/2013 - 9:09 AM

I went to the Behind the Scenes page and disabled my connection to Facebook but the FAA icon is still on my page that goes to a page that says there are no listings. Now I am really confused. Please help.

 

Posted by: Isabella F Abbie Shores on 01/09/2013 - 9:49 AM

Go to http://fineartamerica.com/announcementsocialmedialinks.html and enable your profile again...

Then let me know

 

Posted by: Kendall Kessler on 01/09/2013 - 9:54 AM

Thanks Beth! Will do!

 

Posted by: Kendall Kessler on 01/09/2013 - 9:58 AM

I clicked on the link and the page is showing that I do not have the Facebook app enabled. I took it off earlier today but when I click on the FAA icon on my Facebook Community Page I am taken to a page that says there are no images that matches the search term all.

 

Posted by: Isabella F Abbie Shores on 01/09/2013 - 10:01 AM

Okay, if the app is still on your fb page, send the link to the shop page could you? I'm not seeing the icon

Ie open the empty shop and give me that link

 

Posted by: Kendall Kessler on 01/09/2013 - 10:36 AM

https://www.facebook.com/pages/Kendall-Kessler-Fine-Art/160238650653812 is the link to the Facebook page. The icon is on the lower right.

https://www.facebook.com/pages/Kendall-Kessler-Fine-Art/160238650653812?sk=app_309028460694 This is the page that appears after clicking on the FAA icon on my Kendall Kessler Fine Art page.

 

Posted by: Kendall Kessler on 01/09/2013 - 4:13 PM

Any news on what is going on? Thanks!

 

Posted by: Deborah Benoit on 03/30/2013 - 8:48 PM

Mine is not working either and has not for awhile. No matter what I try am not able to get it to work. i am using Debs Photo & Digital Creations as the name of the page. Does that matter Beth? I get confused with this....Deb

https://www.facebook.com/DebsPhotoDigitalCreations/app_309028460694

 

Posted by: Isabella F Abbie Shores on 03/30/2013 - 8:54 PM

You could try restarting it which can work

Please go to your FACEBOOK fan page the app is on now and EDIT PAGE
Click UPDATE INFO and go to APPS (left hand menu)
Delete FINEARTAMERICA App

Come to FINEARTAMERICA and BEHIND THE SCENES | FACEBOOK APPLICATION
Make sure your left hand side is enabled (profile) then the right (left MUST be enabled to keep the right working properly.

You should be all set again but, if you have no images showing, let me know

If you do not want the personal page to update, do NOT disable it but, instead, go to default settings and untick it there

 

Posted by: Deborah Benoit on 03/30/2013 - 9:03 PM

I did what you said and now I can`t get it to come back.

 

Posted by: Deborah Benoit on 03/30/2013 - 9:05 PM

Ok beth, I love you!!, I got it to work!!

 

Posted by: Isabella F Abbie Shores on 03/30/2013 - 9:06 PM

 

This discussion is closed.